Job Opening: Head of Technical Operations, WSJ Video

WSJ-Video-LogoDow Jones has an opening for a Head of Technical Operations for WSJ Video in NYC. This individual is responsible for the day-to-day technical operations of the WSJ Video department. Candidates must have a minimum of 5 years experience in managing and mentoring technical staff, expertise in digital video engineering from both broadcasting and digital publishing perspectives, capital budget management, studio facilities management, construction project management, and deep knowledge of digital asset management systems, and video server infrastructure. For full details on the job, visit the website.

If you company has a unique job opening they are looking to fill, send it to me. I’ll highlight it on my blog or via Twitter, free of charge.

Sponsored by

Windows 10 Traffic Data: Most ISPs Doing Well, Especially In The U.S.

Data is slowly starting to come in on how ISPs are handling the Windows 10 update and overall, it seems most ISPs are doing well, with a few experiencing some QoS QoE issues. Third-party data shows that the CDNs Microsoft is using for a large percentage of downloads have so far, not experienced any performance problems. Based on numbers I have been given, total traffic amongst all CDNs delivering the update looks to have peaked at around 10Tb/s, with more traffic on Wednesday than Thursday. It should be noted that Microsoft is still stating that Windows 10 is in a limited release, so this is only the start.

The below chart from a major ISP in the U.S. that I will not name shows Windows 10 downloads accounting for just over 10% of all the traffic inside their network on Wednesday.

Screen Shot 2015-07-30 at 8.42.14 PMOther ISPs outside the U.S. I have spoken to have said Windows 10 downloads are accounting for 20% of their overall traffic, which is the peak number I have heard. The size of the ISP and the number of subs they have are some of the biggest determining factors when it comes to the numbers, so many will report variations from one another. Procera Networks has just put up a blog post, with charts, showing one European ISP seeing a spike of 30Gb/s. Sandvine has a blog post from today as well saying that Windows 10 traffic accounted for “between 6-8% of traffic during peak”, for a North American ISP they monitored.

It’s clear that ISPs in the U.S. have fared well, with Cox being the only one that I have seen so far, that’s had some Latency issues.

Screen Shot 2015-07-30 at 8.55.10 PMScreen Shot 2015-07-30 at 8.55.13 PM
Microsoft’s approach of staging Windows 10 downloads in a tiered model is working well and was a smart way to go about it. They still have a long way to go, as updates still have to roll out for corporate versions of Windows 7 and Windows 8 and plenty of users won’t update in the first 24 hours, so a lot more traffic is coming. But the way Microsoft is metering the delivery seems to have provided most with a good download experience. I have seen some users complaining their download is taking four, or even six hours to finish, but it does not seem to be the norm. Overall, Windows 10 will result in the largest number of bits being delivered on the web, for a single event, especially with the Windows 10 download file size being 3x larger than the iOS 8 update. Follow me on Twitter where I will post more numbers and charts as I get them.

Windows 10 Launch Could Seriously Break The Internet, Could Peak At 40Tb/s

Windows-10-logo-white(Update: Tuesday July 28th: As of 1pm ET, the Windows 10 launch is already massive with traffic over 10Tb/s.) I’ve never used the term “break the Internet” because most of the time people say that, they are simply overhyping  an event on the web. But with the volume of downloads that Microsoft is expecting for the launch of Windows 10 and the capacity they have already reserved from third-party CDNs to deliver the software, the Internet is in for some real performance problems this week. Based on numbers I am hearing from multiple sources, Microsoft has reserved up to 40Tb/s per second of capacity from all of the third-party CDNs combined. To put that number in perspective, some of Apple’s recent largest live events on the web have peaked at 8Tb/s. Windows 10 is expected to be five times that and will easily be the largest day/week of traffic ever on the Internet. QoS problems are to be expected, especially since all of the CDNs will be rate limiting their delivery of the 3GB download and many ISPs will max out interconnection capacity in certain cities.

Microsoft keeps changing the date of when the update will initially go live, but as of now, it looks like it will be available this afternoon (Updated: Will be Tues. morning) for those in the Windows Insider Program and then open up to everyone on Wednesday. That date could get pushed back again, but whatever day it launches, Windows 10 will surely create a new traffic record on the Internet. Microsoft will be using third-party CDNs Akamai, Limelight Networks, Level 3, EdgeCast and a few smaller providers to deliver the downloads. Akamai has the largest share of the traffic with Limelight being number two in volume. Microsoft’s own CDN will handle some of the downloads themselves, but I expect that will make up only a small percentage of the overall volume of delivery.

Unless Windows 10 is a complete flop and people don’t upgrade as quickly as Microsoft expects, Windows 10 is going to create some serious havoc with regards to the user experience. Expect to see some download times in the days, not hours, especially if any other content owners happen to have larger than expected traffic at the same time. Quality of service for downloads could deteriorate really quickly and remain poor for days, if not longer. I’ll be keeping a close eye on the traffic demands and delivery performance and will post the data I get from third-party companies shortly after the download goes live.

New Patent Pool Wants 0.5% Of Every Content Owner/Distributor’s Gross Revenue For Higher Quality Video

Updated: [Companies Should Reject Licensing Terms From HEVC Advance Patent Pool]

In March, a new group named HEVC Advance announced the formation of a new patent pool [see: New HEVC Patent Pool Launches Creating Confusion & Uncertainly In The Market] with the goal of compiling over 500 patents pertaining to HEVC technology. The pool of patent holders, which is “expected” to include GE, Technicolor, Dolby, Philips, and Mitsubishi Electric has just announced their royalty rates and are going directly after content owners and CE manufacturers. HEVC Advance wants 0.5% of content owners attributable gross revenue for each HEVC Video type. To put in perspective how unjust and unfair their licensing terms are, they want 0.5% of Netflix, Apple, Facebook, Amazon and every other content owner/distributor’s revenue, as it pertains to HEVC usage. Considering that most content owners and distributors plan to convert all of their videos over time to use the new High Efficiency Video Coding compression standard, companies like Facebook, Netflix and others would have to pay over $100M a year in licensing payments. The licensing terms apply to all content services that get revenue from advertising, subscription and PPV – which pretty much equals every content owner, OTT provider, broadcaster, sports league, satellite broadcaster and cable provider you can think of.

Making matters worse, HEVC Advance says their licensing terms [listed in detail here] are “retroactive to date of 1st sale”, so companies would be required to make payments on content they have already distributed using HEVC. In addition to content owners, HEVC Advance is also going after CE manufacturers of TV, mobile and streaming devices. TV manufacturers would have to pay $1.50 per unit and mobile devices incur a cost of $0.80 per unit. Streaming boxes, cable set-top-boxes, game consoles, Blu-ray players, digital video recorders, digital video projectors, digital media storage devices, personal navigation devices and digital photo frames would cost a manufacturer $1.10 per unit.

While HEVC Advance is quick to say how “fair and reasonable” their terms are, they aren’t. The best way to describe their terms would be unreasonable and greedy. MPEG LA, another licensing body for HEVC patents, charges CE manufacturers $0.20 per unit after the first 100,000 units each year (no royalties are payable for the first 100,000 units) up to a current maximum annual amount of $25M. HEVC Advance’s rates for TV manufacturers is seven times more expensive than MPEG LA’s licensing fees. In addition, MPEG LA charges content owners nothing for utilizing HEVC technologies in their business. (Updated 7/24: Removed reference to the licensing terms for AVC to make it easier to compare pricing)

Licensing groups typically don’t go after content owners; instead they go to hardware and platform vendors in the market who are customers of content distributors. But in this case, HEVC Advance is going directly after content owners and isn’t asking CDNs, encoding vendors or others in the video ecosystem to license their patents. What HEVC Advance doesn’t grasp is that this approach of trying to get a share of content owners revenues has been tried in the past and failed miserably. MPEG-4 Part 2, the original MPEG-4 video compression that pre-dated AVC failed in the market because of this licensing approach. Content owners are not willing to share in their revenue, and HEVC Advance is taking a fatal flaw in their approach. The fact that they think someone like Facebook, Apple or Netflix is going to hand over tens if not hundreds of millions of dollars to them, each year, shows just how delusional they really are. While I don’t expect HEVC Advance to get any traction with content owners, their licensing terms could have some major impacts in the industry. Right now, content licensing deals around streaming media services do not account for the cost of royalty payments. So if more money is required to play back higher-quality video, content licensing costs will go up, and consumers are going to foot the bill for higher priced streaming services

Another big problem is that there are no caps on the proposed royalties. This creates an immense burden for Internet-based technologies and software applications that may be looking to incorporate HEVC, since there is, in most cases, no realistic way of predicting what percentage of your content will be consumed using HEVC each month. Secondly, the 0.5% royalty on all revenues attributable to HEVC-based content is, to put it mildly, a loose cannon. This umbrella is intended to cover both direct revenue such as from subscription and PPV services as well as indirect revenues such as advertising supported business models. One could argue that the definition could be pushed so far as to cover the purchase price of merchandise that is advertised using HEVC-compressed video. If Zappos has a product video of a shoe on their website encoded using HEVC, Zappos would have to give a percentage of the sale of that show to HEVC Advance. Furthermore, this is 0.5% of gross revenues, not net profit, and so it is effectively a “compression tax” that spans content licensing fees and all content delivery expenses that any content service provider needs to generate in order to be profitable. Recall again that there is no cap on fees, and you can see how this one’s almost inevitably headed to the courts.

Currently, these terms only capture B2C applications such as social media, streaming video and Pay TV but licensing terms for B2B use cases such as video conferencing, video surveillance and enterprise video webcasting are still being considered by HEVC Advance. It is conceivable that those use cases will not be licensed at the same onerous terms as the content-based fee, but the burden generated by the current B2C licensing terms is almost certain anyway to increase the perceived risk by enterprises of adopting HEVC. This is a shame because HEVC has the potential to begin to transform the video delivery infrastructure, and was finally approaching an inflection point where shipments and usage was projected to rise to meaningful levels. 4K content is already reeling under the pressures of unviable economics. From limited improvement in visual quality to storage and transmission costs that rise at a much higher multiple than monetization can, the financial argument for 4K was already hurting for the vast majority of use cases. The present curveball thrown by HEVC Advance further impacts this already risky value proposition.

Adding insult to injury, HEVC Advance has yet to provide any details on which patents they expect to be in the pool. The company has said they will have more details to share later in the year, yet they acknowledge that the patents have not yet gone through an independent patent evaluation process, which they expect to start next month. HEVC Advance’s CEO also mentioned that some of the patent owners that are “expected” to be in the pool, are still finalizing their paperwork, so there is no confirmation yet of exactly which companies are officially in the pool. No patents have as yet been identified by HEVC Advance as being essential to HEVC, even though HEVC Advance says many of the patents are essential. In other words, there is still room for patent holders to take the responsible road and monetize their intellectual property in a fairer, more scalable and more industry-friendly manner, on their own, or in other pools other than HEVC Advance.

While some content owners have told me they feel these rates don’t apply to them since they use cloud providers to encode and deliver their content, that’s not a valid argument. They are not protected in their contracts with vendors when the vendors are not required to have to license the technology. If content owners band together and agree not to license from HEVC Advance, which is what I suggest they do, HEVC Advance will fail in the market and be forced to change strategy, or change their terms to be fair and reasonable. Since HEVC Advance is simply a licensing body, they can’t sue anyone. The actual patents holders would have to legally go after thousands of content owners and CE manufacturers, which I don’t see someone like Technicolor, Dolby, Philips, and Mitsubishi Electric having the time or energy to do. But make no mistake, there is a lot at stake here. 0.5% of a market that is over $100B a year is a lot of money that HEVC Advance is going after.

Another interesting impact this could have on the industry is the potential for content owners and CE manufacturers to move away from HEVC and adopt Google’s competing VP9 codec, which requires no licensing. This might be hard for many who have already tied their services to hardware, but nothing is stopping them from re-encoding their library to use VP9 for playback via the web and apps and then only use HEVC for playback tied to TVs and other hardware devices. HEVC Advance’s licensing terms definitely put VP9 in the spotlight and are going to have many content owners running the numbers to see how much money they can save, if they had to pay the royalties, versus the cost to re-encode into VP9. The whole reason content owners are moving to HEVC is better quality, with fewer bits, which equals a cheaper cost. If the cost savings is now erased by new royalty payments for HEVC technology, what’s the point of using HEVC over VP9? This is a question many content owners are going to start asking themselves.

The bottom line is that HEVC Advance is bad for the industry, for consumers, for the growth of 4K and in my two calls with the company, it’s clear that lawyers are driving the licensing, not technology people. The company was under the impression that content owners deliver their own content, which most don’t since they use third-party CDNs. So even if a content owner wanted to license patents from HEVC Advance, they don’t currently have the data that’s needed to determine what they pay. This means they would have to spend more money and time to to set up a data collection process, in addition to the added cost of the license. HEVC Advance thinks content owners and distributors track what percentage of their content is consumed via different codecs, which isn’t accurate, and they were dumbfounded when I told them that. Almost all of their answers to my questions was that they would make it “easy” for companies and “work with them”, but of course they don’t understand the basics and don’t have the skills to even know what kind of help content owners would need.

HEVC Advance excels when it comes to being vague, speaking in lawyer terms, not being specific, and showcasing their complete lack of understanding of the market they are going after. Frankly, it’s insulting that their press release from today speaks to how they are providing “efficient and transparent access to patents”, yet, have provided no details on any of the actual patents. This pool is completely incompetent and lacks any real understanding of the market.

This won’t be the last we’re hearing about patents pertaining to HEVC and higher-quality video/audio as Dolby has already told content owners that they should expect another royalty, as it pertains HDR in addition to HEVC. So don’t assume that HEVC and 4K are going to get the kind of traction that many are predicting. (Updated 7/23: Edited post to reference Google’s VP9 codec, not VP10)

Frost & Sullivan Analyst Avni Rambhia contributed to this post.

Note: I am available to talk to any content owner, vendor, member of the media or anyone else who wants details on all of this. This is bad for everyone, and I am making it my job to try to educate everyone as much as possible. I have already had multiple calls with lawyers and intellectual property groups at content firms, MSOs and others potentially impacted by this. All calls are off-the-record and confidential. I can be reached anytime at 917-523-4562 or mail@danrayburn.com

Announcing The “Live Streaming Summit”: New Conference On The Live Video Ecosystem

lss_20150708-250Live streaming is one of the hottest topics in online video, and so we’re announcing the Live Streaming Summit—a brand new two-day event produced in conjunction with the Streaming Media West show, taking place November 17-18 in Huntington Beach, Calif. Live streaming has always been a big part of our program at each Streaming Media show, but now we’ll have two dedicated tracks to the subject and more speaking and presentation spots than before.

The Live Streaming Summit focuses entirely on the technologies and strategies required to take large-scale live event and live linear video and deliver it to viewers watching on all manner of devices—computers, tablets, mobile phones, set-top boxes, and smart TVs. This isn’t about cameras and video production, but rather all of the backend pieces that make up the live streaming workflow.

No matter what content area you might be working in—entertainment, news, sports, gaming, worship, or live linear channels—we’ve got you covered with two days of panel discussions and presentations focusing on best practices and insights in seven topic areas:

  • Best practices for backhaul, transmission, and ingest—satellite, fiber, cellular, and more
  • Encoding and transcoding—on-prem, cloud, and hybrid
  • Management—metadata, content protection, stream stitching, and preparation for syndication and post-event VOD viewing
  • User experience—video players, APIs, clip sharing, and social media integration
  • Monetization—advertising, subscription, and pay-per-view
  • Distribution—content delivery networks, real-time analytics, QoS, and QoE
  • Post-event evaluation—how to determine if your event was a success

We’ll also feature case studies from leading content publishers and service providers highlighting real-world success stories. If you are a technical or business decision-maker whose job depends on delivering successful large-scale live events, then the Live Streaming Summit is a must-attend conference.

If you’re interested in presenting or speaking on a panel in one of the above topic areas, submit a proposal via our Call for Speakers page before August 31. I’ve worked with StreamingMedia.com’s Editor Eric to create an outline of what the show will cover and Eric is now organizing all of the speakers and chairing the program. So hit up the call for speakers page, or email Eric or myself with any ideas or questions.

Why I Bought Stock In Netflix; Company Could Have 100M Subs By 2018

When writing about public companies on my blog, I have said many times that I have never bought, sold or traded a single share of stock, in any public company, ever. While my blog is not a site for financial advice or guidance, I still wanted to disclose that yesterday I purchased stock in Netflix. For me, it’s a long-term play as Netflix really seems to be firing on all cylinders right now and I like their road map for international expansion.

Their subscriber growth outside of the U.S. is starting to see some nice gains, they continue to add new content to their inventory and they are doing a good job of licensing content for the geographic regions they are expanding into. With $455M in revenue from international subscribers for Q2, Netflix’s well on their way to becoming a company with 100M subs within a few years. Most on Wall Street estimate it will take Netflix until 2020 to reach 100M subscribers, but I think they will do it sooner than that. With just over 65M customers, Netflix only needs to add 3M new subs a quarter, over the next 13 quarters, to reach 100M subs by the end of 2018.

Some argue that will be hard once Apple comes out with a streaming subscription service of their own, but until Apple actually has something in the market, if it ever happens, and we can judge whether or not it can compete with Netflix, there is no threat. And while Amazon competes with Netflix, to date, they have not shown they can keep Netflix from expanding. Netflix likes to talk a lot about how they see HBO as their biggest competitor, but HBO’s catalog of content is very small and the one thing consumers have shown us is that they want a lot of choice. Netflix’s content catalog offers real depth and breath of choice, whereas HBO’s is very limited.

What I’d really like to know is what methodology Netflix is using to judge the impact of their original content strategy on their business. They keep saying it helps their business, but we have no details on the direct impact. Does original content produce new subscribers, or is it simply a way to reduce churn? I think the latter, but until Netflix gives out some viewing statistics, which I don’t see them doing any time soon, we have no real way to measure it. But, they would not be spending $100M to create one season of House Of Cards if they didn’t see positive results on their business, so one has to simply trust that they know how to properly measure the impact of original content creation, good and bad, on their business.

Netflix has gotten so big now, with a market cap of almost $49B, that it almost guarantees that they will remain independent. Many have speculated that Netflix’s long-term strategy was to be acquired, but considering how big they are now, who would acquire them? There is almost no one who could afford them and the few that could, think Apple, Amazon, Microsoft, Facebook and Alibaba, have already missed the boat. Netflix is almost too big now for it to make sense for even any of them to acquire the company. And with Netflix only getting stronger, bigger and growing their business well outside the U.S., every day that goes by, Netflix’s value continues to rise. It really is amazing what Netflix has accomplished in just seven years and how fast they have growth.

Streaming Vendor News Recap For The Week Of July 6th