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How Sony and Microsoft Will Use Third-Party CDNs for New Console Launches

There’s been a lot of speculation on just how much Microsoft and Sony are going to rely on third-party CDNs for video downloads when both companies launch their next generation consoles in November. Here’s what I know so far and some specific changes in how downloads will be handled this year.

Sony, which does not have an in-house CDN, plans to utilize third-party CDNs including at least Akamai, CenturyLink (now called Lumen) and Limelight Networks. Other CDNs are being used, especially regionally outside the U.S., but the three companies mentioned I know are involved. What percentage of Sony’s overall traffic each CDN will get is unknown since we don’t know how many PS5 consoles will be sold, in what regions, or even how many consoles Sony is producing. We also don’t know how many games a user will buy and what percentage will be on disc versus 100% digital. The PS5 will launch on November 12th, in both a $499.99 edition and a digital only edition for $399.99

A big change with the PS5 versus the PS4 is how it handles downloads. On the PS4 you have to download the entire game. On the PS5 players will be able to choose which parts of games they want to download, for instance just the single-player version without the multiplayer data. This option is going to make some of the downloads smaller with the customization offered. At the same time, Sony has released the size of a few games and they are still large. For instance “Marvel’s Spider-Man: Miles Morales” is a 50GB download, with the “Ultimate” version of the game being 105GB in size. Based on the initial information Sony has given out, the average file size for the games they have listed is 60GB. To put that in perspective, one game download is 27x larger, from a total GB delivered standpoint, than 60 minutes of video streamed at 5Mbps.

On the Microsoft side, the company uses primarily Azure Front Door a cloud CDN platform and some third-party CDNs for some static delivery of content i.e Xbox downloads, Windows Updates. Microsoft does not disclose what traffic volumes are sent via Microsoft CDN offerings (Azure Front Door etc.) versus 3rd party offerings (Azure CDN by Verizon, Azure CDN by Akamai, etc). The new Xbox will launch on November 10th, with the Xbox Series X costing $500 (or $35 a month for 24 months) and the Xbox Series S (digital only, no 4K gaming) for $300 (or $25 a month for 24 months).

Microsoft is providing a lot of tools to game developers to help them be more efficient with download sizes. Microsoft calls it “Intelligent Delivery” and it will only download the portions of the game needed for that user’s specific setup, for instance if you have no support for 4K. One game developer, Warframe, has said that using the new tech, they plan to knock 15GB off its install size for one of their games.

Even with the newer tech, the total number of bits delivered for the downloads will still be much bigger when compared to streaming video. There is a lot of uncertainty around the impact these new consoles will have on third-party CDNs since we don’t know how many will be sold, by when and in what regions of the world. We also don’t know how many games will be sold, what size they will be and how many games will be digital only with no disc. Some of the new consoles do not support 4K, so games downloaded to those versions will also be smaller.

New console launches are positive for the CDNs involved in doing software downloads, but it’s too early to know what the overall impact will be. We need to see how well the consoles are sold and shipped, the levels of traffic they produce and what regions of the world the traffic is coming from. We also can’t use any data from the last time new consoles were released into the market as it’s just too long ago. The last console launch for Microsoft was the Xbox One S in 2016 and Xbox One X in 2017 and far too much has changed since then with regards to the overall console tech and third-party CDNs. It will be interesting to see if any of the public CDNs talk about the impact of software downloads on their Q4 revenue, if they provide any guidance for the fourth quarter. (Note: Limelight did not during it’s Q3 earnings, Akamai’s are to come on October 27th)

I will start tracing content in November when the consoles come out and collect some data from ISPs as to where they see the downloads coming from, so I’ll have more data to share in December.

Continuous Innovation Is a Competitive Strategy: Why 870 Million Monthly Users in Asia Depend on HEVC and AV1 Codec Standards

I’ve spent more than two decades in the streaming industry and the progress that many of us have witnessed, as consumers and professionals, is truly remarkable. Today, Internet-delivered video is pushing traditional broadcasters to upgrade the user-experience as consumers have learned that sometimes, as is the case with 4K, the highest quality video is often available by streaming rather than pay TV. It’s a testament to the scores of committed engineers who’ve come together to develop the underlying standards, technologies, architectures, and codecs that make it all possible.

Not only did the standards bodies need to develop the technologies and apply them, but many individuals and companies had to take a risk and adopt them. Consider where we’d be if DirecTV and the DVD Forum had not chosen MPEG-2. And it was the AVC codec standard that enabled HD video with ATSC, Blu-ray, and streaming. In turn, for the streaming industry, HEVC enabled a step function to occur in home entertainment video and streaming with 4K, HDR, and real-life colors.

As far as we’ve come, codec innovation hasn’t stalled or stopped. VVC, the successor to HEVC, is now in the wild, and the Alliance for Open Media (AOM) AV1 codec, with its powerful group of supporters like YouTube, Netflix, Twitch, Amazon, Facebook, Apple, Microsoft and others, are streaming video at bitrates that are 30%-50% less than HEVC. But, for every ecosystem that has moved through the innovation curve to sustaining technology development, the pull from entrenched legacy architectures can overwhelm even the most progressive and forward-leaning technology organizations. In this reality, five nine’s uptime and net promoter scores (NPS) become the standard that governs technology choices as consumers move from, “I can’t believe I can get the game here, even with the glitches,” to “Why did my video service go out right in the middle of the game?”

In particular, we’ve seen some media and entertainment companies in the industry pushing the pedal down hard with innovation, betting on their success if they can provide the best QoE possible. Simultaneously, there is a consistent wish in preserving legacy technology deployments and architectures, hoping to stretch the previous technology investments for another few years. The trouble with this thinking is that we are in one of the fastest moving competitive cycles the industry has ever experienced. One has to look no further than Disney, who signed up 65 million paying subscribers for their Disney+ streaming service in under 12 months. As a whole, the industry needs to embrace a spirit of continuous innovation to remain competitive with fast-moving entrants that do not see technology risk as something to be avoided but rather a competitive advantage.

It’s not that the entire industry needs an innovation “wake up call.” In my conversations with operators, vendors, and streaming services worldwide, I’ve noticed a stark contrast between video teams’ attitudes working in Asia and India, compared to the U.S. For example, Asian operators are far more likely to take some operational risk in the short term to gain a competitive advantage in the medium term. One example of Asian video services taking short term risk for a tangible benefit is the overwhelming adoption of HEVC for all content, unlike in the U.S., where HEVC is used only for UHD content. In Asia, many video services have assumed an early technology adopter stance and use advanced codecs as a competitive advantage to reduce operational cost, improve quality, and increase streaming user experience. Contrast this with leading services in the U.S. who are still mainly using the tried and true 17-year-old AVC codec even when a sufficiently high number of user devices, or their owned and controlled set-top boxes, support HEVC natively.

In the streaming industry, innovation that fosters adoption, is the surest way to compete and win. In a recent enlightening video chat I had with Zoe Liu, the co-founder of Visionular, a video encoding company with more than twenty customers in Asia and India, Zoe confirmed that almost all UGC, RTC, and premium video streaming services in Asia use HEVC; and many are in evaluation or have begun the adoption of AV1. Zoe pointed out that, “they see the bitrate savings of HEVC and now AV1 as a huge competitive driver. A new codec standard like HEVC or AV1 allows them to increase resolution while upgrading their video quality, even while the bandwidth needed stays the same or goes down. The resulting consumer experience benefit is well understood, and services are willing to do a little extra work today because the user benefits far outweigh the risk. Asian video companies’ mindset is not to adopt the latest standard is to admit that a service is not trying to be the best.”

Consumer services in Asia that have embraced advanced codec technology standards include iQIYI, Bilibili, and Huya, all NASDAQ listed companies. Far from fledgling companies, Huya is the smallest with a $6 billion market cap, while both iQIYI and Bilibili are valued at $16 billion and $16.3 billion, respectively. The business models and consumer services that these three companies offer are varied, yet, they all heavily depend on being an early adopter of video technology as a differentiation advantage. For example, iQIYI is an innovative market-leading online entertainment service operating in China with 530 million monthly active users. They are one of the largest online video platforms globally and are a member of the Alliance for Open Media (AOM) and a current user of HEVC. As an early AOMedia member, iQIYI has developed QAV1, a proprietary AV1 standard-based encoder to help them meet consumer demand for advanced technology and entertainment experiences, including UHD 4K and 8K Ultra HD.

Bilibili is the Chinese equivalent of YouTube. In the first quarter of 2020, Bilibili reported 172 million monthly active users. On August 3, 2020, Bilibili announced a strategic partnership with Riot Games, granting the video service a three-year exclusive license for live broadcasting of the League of Legend Esports global events (in Mandarin only), including the world-renowned League of Legend World Championship, Mid-Season Invitational, and All-Star Event in China. These are presumably large high profile streaming productions. Thus it says a lot to know that they are using HEVC and purport to be actively looking at AV1 and VVC.

Huya is an ultra-low latency live streaming platform that serves 168.5 million users video game footage monthly. As more than one billion people worldwide watch streamed video gameplay every month, according to GlobalWebIndex, Huya is well-positioned for growth. And this makes their choice of HEVC and AV1 all the more relevant, given that nearly half of Huya Live users are accessing the service from a mobile device. Even with HEVC hardware decoders not fully deployed across the mobile landscape, and with AV1 decode limited to software, it says a lot that Huya is willing to risk some viewers not being able to access the technology. Because of the overwhelming benefits that HEVC and AV1 can deliver to most of their users, Huya sees that early adoption of these codec standards can help them stand out against their competitors.

With consumers globally having so many choices when it comes to live and on-demand video content, and the fierce competition amongst OTT services to grab market share, video services can differentiate by taking small operational risks. The question then is what to do when a codec swap, or new technology adoption, is not as simple as cutting over to the latest and greatest standard? The value promise for most streaming services is that viewers can watch content anytime, anyplace, and anywhere. When we consider the rapid advancements in the video codec space, and with a new and “better” standard always just a few years off, video engineers and technical leaders face pressure to default to the mean of AVC. After all, the royalty situation is understood, the playback ecosystem is ubiquitous, and finding video engineers knowledgeable about x264 is relatively easy.

There is never a significant gain in business, without some sacrifice and risk. Staying the course by sticking with a legacy tech stack, I believe, could cause a video service to be unable to compete with what viewers now demand from the user-experience. After all, what do you do when your competitor can deliver higher quality video with a better streaming UX because of the lower bitrates that their technology choice enables? The answer to this dilemma is continuous innovation as a competitive strategy. When you consider that even ten years ago, Asia was nowhere close to the U.S. in video streaming capability, but is now delivering the largest streaming events ever. With 870 million monthly users in Asia relying on video standards that U.S. companies are basically dismissing as not being needed, this is a strong statement to the power of innovation and the speed that it can propel a company from non-competitive to the leader.

In the global competitive environment that we are in, and with so many entertainment options competing for our attention and time, it’s not sufficient to merely keep pace with those services that we consider to be competitors. By adopting a spirit of continuous innovation and leveraging the best solutions and technologies available, companies will be in a prime position to improve how they encode video to deliver a better experience to their users. This will put distance between those who insist on doing what’s safe, and the companies willing to move fast, not to break things, but to learn quickly to have the best possible solution.

Fastly’s Acquisition of Signal Sciences Is All About Applying Application Level Security to Edge Computing Deployments

With Fastly’s announcement of their intent to acquire web application security company Signal Sciences [see my post on the details here], it’s created some confusion in the market of what the acquisition will mean for competitors and who exactly Fastly will be competing with. I see this recent activity impacting the CDN market in three very distinct ways; increasing the criticality of and focus on security versus just bit delivery; balancing scalability and management with developer tooling; understanding the importance of the relationship between the cloud and edge compute.

As I recently wrote in another blog post, a comprehensive security solution requires DDoS mitigation, web application and API protection, protection from form jacking and Magecart style attacks, bot management capabilities, malware and ransomware protection, and the ability to manage all of these based on risk profiles versus static rules. It is only this broad-based investment over a multi-year horizon that enabled Akamai to achieve the milestone of a $1 billion annual run rate in security revenue. 

With Signal Sciences, Fastly is banking on the impact that security can have on the growth of their edge compute business, given the similar approach that both they and Signal Sciences have taken in targeting developers. Fastly and Signal Sciences have each invested to ensure their solutions can be implemented effectively in a developer-centric model, with fast on-boarding of under 30 days. Tech-savvy teams appreciate how Signal Sciences supports multiple deployment models and have made their solution available on AWS, Azure and Google Cloud marketplaces, and can be deployed as a virtual image on other IaaS platforms as well. This bodes well for helping to drive awareness with developers and to facilitate integrating Fastly’s solutions into their cloud architectures.

One challenge that Fastly will need to overcome is that they are still a new entrant in the crowded cloud security industry and as of today, they get a very small percentage of their overall revenue from their cloud security portfolio. The Signal Sciences acquisition will do little to help change that as Signal Sciences only brings 60 enterprise companies with the acquisition and had annual recurring revenue of $28 million as of June of this year. Signal Sciences will definitely help Fastly build out their cloud security product portfolio, but it will take time to do the integration once the deal is completed.

The entire deal between the two companies comes down to the idea of how important it is to apply application level security to edge computing deployments. And this idea doesn’t just relate to Fastly, but also to Cloudflare, Akamai and Amazon. To explain the idea in more detail, if you’re just running application logic like VCL or Akamai’s config language at the edge, your IP is still is still stored in centralized resources – the cloud, or the core. But if you move the entire application out to the edge, you then have to secure it at the edge. So if Fastly’s Compute@Edge product is going to be successful, it needs to have all the same security features a business would typically deploy at the core, at the edge. CDN security vendors like Fastly, Akamai, Cloudflare and others want to secure every one of their customer’s apps with a cloud WAF, but to date, these companies haven’t had an on-prem install. Getting that functionality is the main reason why Fastly is acquiring Signal Sciences, since the agent that was typically installed on-prem, now gets to run on Fastly’s Compute@Edge.

When it comes to competitors, unlike Fastly which is a cloud platform that offers a subscription-based service, Signal Sciences is an on-prem solution that monetizes via a licensing model. So from this perspective, Signal Sciences was much more of an F5 competitor versus other cloud providers in the market. Beyond licensing models, Akamai and F5 focus on enterprise customers while Cloudflare focuses on the SMB market. So Akamai, F5 and Fastly rarely see Cloudflare competing for the same deals in the market. While relatively new, the Signal Sciences web application firewall (WAF) should improve Fastly’s WAF capabilities, but it will have to be integrated into the platform to benefit from its CDN to compete with offerings from other providers. Compared to Akamai, Signal Sciences has a very small threat research team, which means that the security signals intelligence that other security providers use to differentiate their WAF rules will still take time to develop at Fastly. 

Prior to the acquisition, Fastly offered security capabilities including DDoS mitigation and WAF, but relied on partnerships with Shape, DataDome and PerimeterX for bot management. From a product perspective, Signal Sciences’ bot management capabilities are very basic and do not compare to the more sophisticated offerings from Akamai, Imperva or F5. After the acquisition, Fastly still has some work to do to execute across both the sales and product fronts of the new combined offering. A key challenge to customers is that their security teams often aren’t able to keep up with the increasing number of complex applications they need to protect. This could present a challenge as the Signal Sciences solution requires developers to code rules to account for their business logic themselves. While the solution is easy to manage via self-service tuning, manually coding rules across potentially 100s of applications will prove challenging to scale and maintain. Also, unlike other security companies, Fastly does not currently offer a managed security service or managed SOC for businesses under frequent attack, so this is a gap they may have to close.

In the coming years, every cloud and CDN vendor will increasingly align themselves to the edge and edge computing, which is already confusing today as businesses struggle to understand how cloud, CDN and edge relate to one another and how security requirements fit into the equation. Not helping the process is the fact that vendors all use the terms “edge”, “edge compute”, and “programmable edge network” interchangeably, without much in the way of definitions, use cases, or verticals they are targeting. “Edge” is a location in a network; “edge compute” is a service. They are not the same thing. This will all become more complicated before it gets simpler and I plan to do a lot of blog posts over the next 12-months explaining how edge compute services work, what type of applications are taking advantage of them, and what benefits customers are seeing. But make no mistake, there is a lot hype around “edge compute” services and the market is still in the very, very early stages, with the overall industry still figuring it out.

Fastly’s intent to acquire Signal Sciences is a very logical and positive step for Fastly to take in order to improve their security offering and show that they are investing in more robust security technology. As with all cloud security acquisitions, the multiples are very high on these deals and Fastly valued Signal Sciences at $775 million, not far off from the $1 billion F5 paid for Shape. With their intent to spend that much money, Fastly has a lot of pressure now to grow their security revenue quickly in a market dominated by Akamai. How fast they can grow and whether or not they plan to break out their security revenue for Wall Street come next year, are unknown. One thing is certain; security will continue to be a major focus as attack events make headlines and businesses push additional infrastructure into the cloud. There is enough room for multiple vendors for varying cloud security solutions, but based on revenue, everyone is playing catchup to Akamai. 

Focused Conferences Will Come Back Stronger Than Ever, Because of What Makes Us Human

Since the impact of covid on the entire world, there has been a lot of discussion about the long-term impact on conferences and trade shows that take in place in-person. We know that short-term, these events have all been cancelled and many conference organizers are using online platforms to publish content in varying forms. While many seem to think that online events will now become the norm, spelling the death of in-person conferences, the fact is that for conferences with good content and focus, in-person events are going to come back stronger than ever.

Over the past 19 years, previously with StreamingMedia.com and now with the NAB Show, I’ve had the opportunity to be the conference chairman for over 50 in-person events, across two continents, in 11 venues, interacting with over 4,000 individual speakers. Every day I talk to vendors and content owners who are all looking for ways to showcase their expertise as thought leaders, demonstrate their capabilities, fill their pipeline with leads, generate content for social platforms and meet with their largest clients and partners. While some of this can be accomplished by online platforms, no digital platform can ever replace what can be accomplished in person (and previously with a handshake).

The majority of us want to be around others, we want to read body language during negotiations, listen to the tone of someone’s voice and network and interact with other people. In order words, conferences will come back because of what makes us all human. That’s not to suggest all conferences will survive post-covid and we’ve already seen a few conference organizers that have announced their plans to exit the conference business completely. But let’s be honest here. For more than a few conferences, covid wasn’t what caused their demise. It was the fact that even pre-covid their event simply stunk. Some may not like to hear it, but it needs to be said. With or without covid their conference business would not have survived.

How many events do we need that classify themselves as a “cloud” show and say they cover “blockchain, security, IoT, hyperscale, private/hybrid/public, across enterprise, publishing and broadcast.” Events like that, trying to be everything to every vertical are already on their way out. That’s not how we consume business related content online and it’s not how we consume content in-person. The best conferences are ones that focus on the content, the user-experience, their marketing message and are relentless in their attempt to ALWAYS put the attendee experience first – above all else. Conferences that sell keynotes to companies to do sales pitches, put seven speakers on a 30 minute round-table panel just to pad their speaker lineup and don’t have a “content is king” mentality simply won’t survive. I am amazed at just how many in-person conference websites I look at where they don’t even list by name, the chairperson of the show. The content of any show is only as good as the expertise of the person putting it on.

Everyone thinks they can be a show organizer and many don’t truly understand what it takes to provide speakers, attendees and sponsors with a good user-experience, start to finish. You have to pay attention to every little detail and many overlook the little things that really make the experience better. Something as simple as brining your own doorstops to the venue to make sure session room doors don’t close loudly while someone is speaking – that’s the level of detail required. Now multiply that times 100.

I can no longer count the number of vendors, OTT platforms, studios, broadcasters and those tied to the streaming media industry who have said to me that they can’t wait till conferences come back. They miss being able to generate the sales leads that they get from focused shows and many tell me that online events don’t bring the same level of qualified leads. This makes sense because when someone takes the time and spends the money to come to an in-person event, they are already well qualified. That’s not the case when events are online and anyone can stop by to kick the tires. Companies also want to give their executives a way to get in front of a live audience to showcase their thought-leadership, be engaging, take questions and interact with others. Being able to network and meet someone at a reception that you would never have met online. Once again, doing all the things that make us human. This becomes even more needed in a digitally overloaded world.

What covid is going to do for the events that do survive is make many organizers re-think what the end-user experience needs to be and how to improve on it. And that’s a good thing for everyone. Conferences need to be personalized, bespoke and custom for each attendee. It’s a lot of work, but it can be done. Online platforms should not be a replacement for a great show, but should enhance it, adding value and reducing complexity for the attendee. Far too many events are not frictionless from the start and only add complexity with their platforms and process, demanding that attendees do things the way they want them to do it, or simply because that’s how they have done it in the past. That approach and thought process simply isn’t going to work moving forward. Covid has shown everyone how easy it is to do things online and conference organizers will need to immediately adapt and change their mentality. The best companies in the world see their business excel in times of turmoil, as they spot the opportunity, pivot and are forged in fire.

And for those wondering, yes, my Streaming Summit event in collaboration with the NAB Show will be back and better than ever. For Vegas, whenever the next event takes place, it will move into the newly expanded convention center, in the West Hall. With new conference rooms, exhibition area, dining options and plenty of space to implement any social distancing requirements, the venue is the perfect fit. When you add in the new Streaming Experience, a free area where you can see live demos of every streaming media device in the market running over 100 OTT platforms, make no mistake – we will be back! [Updated Sept 10th: the NAB Show announced new dates for the 2021 Vegas show, now taking place October 9-13. My Streaming Summit event will take place during this time. Further details to come next year.] 

Focus is key. Content is king. Frictionless is essential. Messaging is crucial. Any event that can follow these principles is going to come back stronger than ever. Not overnight, maybe not for their first show, but in the long-run their business will be better as a result of the hiatus.

Fastly to Acquire Web Application Security Company Signal Sciences for $775 Million

This morning, Fastly announced an agreement to acquire web application security company Signal Sciences for approximately $775 million in cash and stock. Signal Sciences has raised about $62M to date and had $28 million in revenue in 2019. Based on their projected 2020 run rate, Fastly is paying in the range of 19x revenue with $200 million in cash and approximately $575 million worth of stock. The deal is expected to close sometime this year after all the required regulatory approvals.

While 19x revenue may seem like a high-multiple for Fastly to pay, this seems to be the norm of what cloud security companies are going for in today’s market. Shape was recently acquired by F5 for $1 billion, on approximately $70 million in annual recurring revenue. Other recent cloud security based acquisitions by FireEye and Palo Alto Networks also valued those deals with similar multiples.

Fastly already offers some cloud based security solutions, but adding Signal Sciences to the mix will help to expand their product feature set with additional products and functionality, especially around WAF, ATO and API protection and rate limiting. Fastly is also banking on the impact that security can have on the growth of their edge compute business and the similar approach to the market Signal Sciences has with Fastly in terms of targeting developers and the importance of APIs. Fastly disclosed that Signal Sciences has 60+ enterprise customers, defined as $100k in Trailing Twelve Months (TTM) revenue, of which 70% are new accounts for Fastly and that their product line has gross margins of 85%+. This is in line with the numbers I recently gave out on Akamai’s security product line, where I estimated they have 80-85% gross margins for their cloud security services.

With Akamai having just hit a major cloud security revenue milestone for the company, and for the industry, announcing they have achieved a $1 billion run rate on an annualized basis, it’s no surprise to see Fastly take steps to buildout their cloud security product line even further. Adding in all the different cloud security services available today and the total addressable market (TAM) is in the multi-billions, if not larger. And with high-margins for vendors and developers releasing more complex apps with lots of intelligence and logic, these cloud security solutions will become even more essential for customers doing business on the web, which is basically every company. The demand for these services is going to continue to grow at a very healthy rate overall, for many years to come, which means there is a lot of room for growth for vendors that specialize in this market.

Updated 1:17pm ET: TechCrunch is saying that this deal places Fastly as a, “new competitor in the cybersecurity market“, but that’s not accurate. Fastly has already been selling cybersecurity services in the market.

Note: I’m working on a more detailed article around how this news might impact some of the competitive landscape when it comes to these services.

Akamai Hits $1B Milestone in Security Revenue: A Major Value Driver for CDN Services

Recently I published data on CDN pricing for video delivery and software downloads that focused on the commodity elements of content delivery, versus premium services like security that represent a major value driver, and high-margins, for CDN vendors. With all CDNs having just reported Q2 earnings, Akamai hit a major revenue milestone for the company, and for the industry, announcing they have achieved a $1 billion run rate on an annualized basis, for their cloud security business.

Security threat vectors continue to expand in number and type. The scope of solutions to defend against the most common attacks now includes not only DDoS protection and web application firewall capabilities, but also API protection, bot management, third party formjacking protection, content piracy protection, customer identity and access management, secure application access, and secure web gateway. With attacks and data breaches dominating news stories, a comprehensive security strategy is no longer optional and customers continue to see new applications and use cases where they need to deploy a wide range of cloud security solutions.

Lately, several cloud providers and CDNs have mitigated record setting DDoS attacks, proving that big DDoS hits are still a significant threat. There are many ways customers are adding DDoS protection, both on-prem and cloud based, but looking at these large attacks and as ThousandEyes highlighted in a DDoS attack against GitHub, it’s important to understand the bandwidth limits of a DDoS mitigation solution to ensure they actually keep the site online if you’re targeted. With the massive surge in online traffic during the pandemic, looking into the capacity of a solution provider, the customers on their platform, and how they have architected their solution to avoid disruption if one of their customers is attacked, are critical to vendor selection in this area.

Verizon recently reported that web application attacks doubled since last year, and another growing security service for CDNs is offering web application firewall (WAF) products. Selecting a WAF vendor can be particularly challenging, as Jaspal Jandu, the group CISO at DAZN highlighted, “The challenge is finding skilled security professionals who understand the need to balance business opportunities against the risks of a rapidly changing world.” The issue with WAF solutions is that some providers offer a basic solution that requires customers to code rules themselves. This is challenging if the customer doesn’t have a group of security experts who also understand their business logic because a high degree of false positives disrupts business, whereas a high degree of false negatives can lead to compromises, fines, and brand damage. When it comes to web application and API protection, it pays for customers to ask their vendor about the availability of proprietary rulesets, curated rules, and the availability of services to tune rules to suit their business.

But there is an even more pervasive threat to digital businesses that stems from increasingly sophisticated bots. Researcher Troy Hunt recently loaded his 10 billionth stolen credential to haveibeenpwnd. His site and research point to the fact that credential abuse and account takeover are an increasingly lucrative criminal enterprise. During the launch of Disney+, I saw first-hand how you could easily buy stolen accounts from third-parties openly advertising them for sale on Twitter.

Experts highlight that bots, and especially low-cost, turnkey bots that come with out-of-the-box evasions to solve CAPTCHAs, or load large databases of proxy servers to stump basic WAF protections make this a very difficult problem to solve. Simple IP blocking or rate limiting cannot protect against purpose-built all-in-one bots like AIO bot that are designed to evade detections. This explains why CDN providers and others have been snapping up a lot of bot detection companies and building out their mitigation capabilities. Last year we saw Barracuda acquire bot mitigation technology from InfiSecure; Adjust acquired bot detection specialist Unbotify; Distil acquired bot detection company Are You A Human; Imperva Acquired Distil Networks; Radware Acquired ShieldSquare; and Goldman Sachs Merchant Banking Division invested in ClearSky Security.

I continue to see CDN companies compete for video and software download traffic share as customers add to and shift their multi-CDN architectures, especially as they expand video services internationally. But increasingly, the ability to deliver comprehensive and effective security solutions has long since become a key differentiator. Additionally, while the CDN market tends to be more fluid with regards to pricing changes, we can expect that pricing for security services will likely maintain a value-centric premium for some time to come. In a recent survey I conducted of 238 cloud security customers, asking about their deployment architecture, spend per year, preference for bundling security with other cloud/CDN services, pricing changes and transition from on-prem to cloud, the data showed almost no decline in pricing year-over-year. Overall, pricing for cloud security solutions is quite stable.

There are a lot of ways vendors can show differentiation amongst competitors in product functionality and customization and most importantly for vendors, the margins on cloud security solutions are very healthy. In the case of Akamai they don’t disclose margins for just their cloud security business, but I estimate it to be in the 80-85% range. At $1 billion in revenue, Akamai is well ahead of the pack by a big order of magnitude. While Cloudflare said they expect to do $404M-$408M in revenue this year, I estimate the percentage of their revenue that’s tied to cloud security solutions, to be in the $80M-$100M range. With Akamai being 10x that in security revenue, this milestone shows the magnitude of their continued dominance as the market leader for cloud security solutions among CDNs. The company has done an incredible job at growing their revenue over the past five years and the rest of the business continues to benefit from the high-margins their security product line produces.

Fastly Q2 Earnings: Revenue of $75M, up 62% y/o/y; Loss of $14M; Raises Full-Year 2020 Guidance to $290-$300M

Fastly announced their Q2 2020 financial results on Wednesday and here are the highlights:

  • First quarter of positive EBITDA
  • Revenue of $75M, up 62% y/o/y; Loss of $14M
  • Total customer count increased to 1,951 up from 1,837 in Q1 2020 — the largest quarterly growth since their IPO
  • Total enterprise customer count of 304, up from 297 in Q1 2020
  • Average enterprise customer spend of approximately $716,000, up from $642,000 in Q1 2020
  • Capital expenditures of $3.1 million, or 4% of revenue
  • As of Q2 2020, Fastly was in 55 markets, providing access to 100 Tb/sec. of global network capacity
  • Stock down -$15.85 (14.55%) after hours as of 5:15pm ET
  • Q2 shareholder letter here

Year To Date, U.S. Pay TV Companies Have Lost 3.4M Subs, With More Losses On The Way

Amongst some of the top pay TV providers, combined to date, they have now lost 3.4M pay TV subscribers in the U.S., since the beginning of the year. And that number is expected to go up as Dish has yet to report Q2 earnings when I expect they will announce additional pay TV losses. Some predicted that when the pandemic hit, the rate of pay TV losses would really jump in Q2 when compared to Q1, especially due to the lack of live sports, but that didn’t happen. The rate of decline quarter-over-quarter remained steady. Here’s a breakdown:

  • Comcast: 477,000 (Q2 lost) – Comcast: 409,000 (Q1 lost)
  • Verizon: 81,000 (Q2 lost) – Verizon: 84,000 (Q1 lost)
  • AT&T: 886,000 (Q2 lost) – AT&T: 897,000 (Q1 lost)
  • Charter: 102,000 (Q2 added) – Charter: 70,000 (Q1 lost)
  • Altice: 43,000 (Q2 lost) – Altice: 42,000 (Q1 lost)
  • WOW!: 14,000 (Q2 lost) – WOW!: 25,000 (Q1 added)
  • Dish: Waiting On Numbers (Q2) – Dish: 413,000 (Q1 lost)
  • Mediacom: Waiting On Numbers (Q2) – Mediacom: 54,000 (Q1 added)

When we see cord cutting taking place in the market most automatically assume that all of these subscribers are simply replacing their cable TV packages with streaming options, but that’s not the case for the majority of them when it comes to live streaming. Of the live streaming services in the market offered by Hulu, YouTube, AT&T, Sling TV, Fubo, ESPN+ and CBS All Access, all combined they probably have’t grown their subscriptions by 3.4M subs since the start of the year. I say probably as Google didn’t disclose YouTube TV subscription numbers on their last earnings call and  AT&T and Sling TV subs declined. We have earnings in the next few days from Disney, ViacomCBS and Fubo, but we don’t know if they will update us with subscriber numbers.

I think Q3 and Q4 of this year are going to be the most important quarters to look at for the pay TV market since we have so much uncertainty around live sports and original content coming back. And if consumers end up staying home more in the second half of the year than previous years, and the NFL or other content isn’t available, it will impact what we see in pay TV losses for the year.

Updated 5:43pm ET: Disney Q3 earnings are out and in the past 9 months, Hulu only added 200,000 subs to it’s Live TV offering. More details on Disney’s earnings here.

Recap: Google, Apple, Facebook, Amazon and Comcast Q2 Earnings

Alphabet Q2 Earnings: Google’s first ever revenue decline, ad revenue down 8%. Total revenue $38.6 billion, down 2%; YouTube ad revenue $3.8 billion, up 6%, but down from $4.04 billion in Q1; Cloud revenue $2.7 billion, up 43%.

  • Total revenue of $38.6 billion, down 2%, total profit overall of $6.4 billion
  • Ad revenue down 8%, a first for Google who’s previous advertising revenue had risen every quarter of its 22-year history
  • YouTube ad revenue of $3.8 billion, up 6%
  • Cloud revenue of $2.7 billion, up 43%
  • Google’s board of directors has authorized an additional stock buyback of $28 billion
  • No update on the number of YouTube TV subscribers
  • Stock is up $11.63 (+0.76%) after hours, as of 6:09pm ET

Apple Q2 Earnings: Announces 4-for-1 stock split. Revenue of $59.7 billion, up 11%, Services revenue of $13.1 billion, up 14.8%; iPhone revenue of $26.4 billion, up 1.6%. (all y/o/y) No guidance for Q3. More details:

  • Announces 4 for 1 stock split
  • Will release its fall update of iPhone models a few weeks later than usual, pushing the release into October
  • iPhone revenue of $26.4 billion, up 1.6%
  • Services revenue of $13.1 billion, up 14.8%
  • Mac revenue: $7.08 billion, up 21%
  • iPad revenue: $6.58 billion, up 31%
  • Other Products revenue: $6.45 billion, up 14.8%
  • Sales in China rose slightly to $9.33 billion
  • Stock is up $16.54 (+4.93%) after hours, as of 4:46pm ET

Amazon Q2 Earnings: $88.9 billion, up 41% y/o/y; AWS revenue of $10.8 billion, up 29% y/o/y. Invested $9 billion in capital projects. More details:

  • Revenue of $88.9 billion, up 41%
  • AWS revenue of $10.8 billion, up 29%
  • Amazon provided a one-time Thank You bonus totaling over $500 million to all front-line employees and partners who were with the company throughout the month of June
  • Invested over $9 billion in capital projects, including fulfillment, transportation, and AWS
  • Prime Video introduced Prime Video Profiles, allowing customers to create and manage up to six profiles within a single account
  • Announced new live content integrations on Fire TV from YouTube TV and Hulu, and expanded discovery options including the new Free tab which helps customers find free movies, TV shows, and more
  • Amazon expects to spend roughly $2 billion in coronavirus-related costs during Q3
  • Stock is up $186.12 (+6.10) after hours, as of 4:27pm ET

Facebook Q2 Earnings: $18.69 billion; Monthly active users of 2.7 billion, increase of 12%; Daily active users of 1.79 billion, increase of 12%. More details:

  • Facebook daily active users (DAUs) – DAUs were 1.79 billion on average for June 2020, an increase of 12% year-over-year
  • Facebook monthly active users (MAUs) – MAUs were 2.70 billion as of June 30, 2020, an increase of 12% year-over-year
  • Family daily active people (DAP) – DAP was 2.47 billion on average for June 2020, an increase of 15% year-over-year
  • Family monthly active people (MAP) – MAP was 3.14 billion as of June 30, 2020, an increase of 14% year-over-year
  • Expects quarter year-over-year ad revenue growth rate for the third quarter of 2020 to be roughly similar to this July performance
  • Stock is up $13.00 (+5.14%) after hours, as of 4:15pm ET

Comcast Q2 Earnings: Lost 477,000 pay TV subscribers; 10 million sign ups for Peacock TV; Revenue of $23.7 billion, a decrease of 11.7% year-over-year. More details:

  • Cable Communications Total Customer Relationships Increased by 217,000 in the Quarter, the Best Second Quarter Result on Record
  • Total High-Speed Internet Customer Net Additions Were 323,000, the Best Second Quarter Result in 13 Years
  • Broadcast Television revenue decreased 1.6% to $2.4 billion, reflecting lower advertising revenue, partially offset by higher content licensing revenue and distribution and other revenue
  • Filmed Entertainment revenue decreased 18.1% to $1.2 billion in the second quarter of 2020, primarily reflecting lower theatrical revenue
  • Cable capital expenditures represented 9.3% of Cable revenue compared to 10.3% in 2019
  • Launched Peacock, NBCUniversal’s New Highly Anticipated Streaming Service, Free to Xfinity X1 and Flex Customers on April 15, Ahead of National Debut on July 15, With 10 Million Sign-Ups to Date
  • Sky Successfully Retained 99% of Total Customers and 95% of Sports Subscribers
  • Stock is down $0.16 after hours, as of 10:26pm ET

NAB Cancels In-Person Portion of NAB Show NY in October, Will Be Online Only

The NAB Show NY, planned for October in NYC will no longer be an in-person event. The NAB announced today that the event in October will be online only. I am still looking at the options for doing an online version of the Streaming Summit, so if you’d like to be involved content wise and have ideas or suggestions, please contact me (dan@danrayburn.com). If there is enough of a demand and speakers and vendors want to participate, I’ll help organize sessions. Note that the April 2021 NAB Show and Streaming Summit in Las Vegas are both confirmed to take place in-person.

CDN/Media Pricing See’s Big Drop for Largest Customers: Pricing Down to $0.0006

I just finished surveying over 600 customers that use third-party CDNs for the delivery of video and software downloads and the data shows there’s been a big decline in Q1 pricing, year-over-year, for the largest customers. Some of the biggest OTT and gaming companies are now getting pricing as low as $0.0006 per GB delivered. (Contact me if you are interested in purchasing the data) While the list of companies that can get pricing that low is very short, they are also the coustomers that tend to generate the largest portion of the overall total growth of the video and software download traffic in the industry. In the survey data I saw only one customer getting $0.0006 per GB, but I saw a couple brand names we all know getting $0.0007 per GB delivered. A year ago I reported that some of the lowest pricing around was $0.001, and I saw AWS starting to allow $0.0009 on select deals, but pricing has now fallen even below that.

This decline in pricing for some of the largest customers in the market is also one of the reasons why some CDNs pass on taking on video and software traffic at these price points. The margins are simply too slim, and outside of CenturyLink, none of the other major third-party CDN providers own their entire network, where theoretically their costs should be lower. I won’t mention CDNs by name, but I know that some third-party CDNs internal cost per GB delivered is in the $0.0007 range. So taking on customers at that price point means they aren’t making any money on the deal, unless they are able to up-sell the customer on other services, which most times they can’t.

As I wrote two years ago, the current Infrastructure strategy to support OTT services isn’t economically sustainable for third-party CDNs. They can only make up for the low pricing with volume, which is hard to get since all large customers use a multi-CDN strategy or sell other services at a higher margin, which even if sold, are nowhere near the volume of video and software download traffic. And for those that think the recent pandemic is going to produce a large growth in sustained traffic, overall traffic growth specific to video on third-party CDN networks was only up between 12%-20% in March, when compared to February.

Even for customers not doing insane amounts of volume, a mid-sized customer can now get pricing starting at around $0.007 per GB delivered, with a commit of something north of 20PB of traffic a month. Get into the 40PB a month range, and pricing is around $0.005 per GB delivered, depending on the CDN. If you’re a content owner reading this, that doesn’t necessarily mean that’s the rate you should be paying if you have this level of volume. There are a lot of variables that determine the final quoted price and if you need help in your RFP process, reach out to me at any time. I’ll help you free of charge and I take NO kickback from any CDN.

When you add in the fact that there is currently a large wave of new CDN DIY deployments taking place, the market for third-party CDNs is going to get very interesting in the next 18 months. And for those, like Apple, who already built out their own CDN, they are now branching out to work with even smaller ISPs with a minimum requirement of only 25 Gb/s of peak traffic across all Apple services. I am not predicting doom and gloom for third-party CDNs that deliver a lot of low-margin bits, but change is coming to the CDN landscape in the next 18 months in the wave of new DIY deployments, new competitors with scale, and a shift in traffic commitments across multi-CDN deployments. Pricing will probably drop to $0.00045 for the largest customers, in the next 12-months.

CDN Fastly Wins Content Delivery Business For Amazon.com and IMDB Websites

I’ve been tracing a lot of content over the past 60 days to see what changes have taken place with the surge in certain types of content consumption, specifically across OTT video, Xbox and PlayStation software downloads and commerce sites. Over the past few weeks I’ve seen a change where images that use to be coming from Amazon’s CDN CloudFront, are now coming from Fastly for both the Amazon.com homepage and their IMDb website. This isn’t any sort of test or trial as it’s been consistent like this for a few weeks.

As you can see from the screenshot above, images from Amazon.com’s homepage are now being delivered by Fastly. While many CDNs are trying to grab a large share of the long-form video traffic and gaming downloads in the market, that’s business Fastly has mostly stayed away from. OTT video and software download traffic has very low margins, if any at all. Some of the largest customers get to set the price and CDNs that want that business don’t have much leverage to push back.

But with small object delivery, like images loading fast on Amazon’s home page, it’s the opposite. Customers will pay for a better level of performance and in this case, Fastly clearly outperformed Amazon’s own CDN CloudFront. This isn’t too surprising since CloudFront’s strength isn’t web performance, or even live streaming, but rather on-demand delivery of video and downloads. I can’t tell what volume of traffic this equates to for Fastly, but even though all the images are very small in size, it’s the home page of Amazon.com and IMDb, so it is substantial. Amazon.com is usually ranked in the top 15-20 largest websites, in terms of traffic by Alexa, and IMDb usually hovers around number 60.

While all of the commercial CDNs are typically group together from a product comparison standpoint, many of them really do target certain markets over others. Fastly does have some overlap with other third-party CDNs when it comes to media delivery, but not for the commoditized high-volume traffic. For video, they have fine tuned their network specifically for live and don’t want the kind of big SVOD traffic that many of the OTT providers have, since it requires a big capex spend, for little if any profit in return. And with pricing for the largest media customers having seen a big drop in the last quarter, Fastly continues to target customers that simply don’t want the lowest price around. That’s a good strategy considering the pricing I saw in Q1 on some of these large volume media deals are now down to the $0.0006-$0.0007 per GB delivered. At that price, it’s almost impossible to make money, unless you own the network or have some other kind of cost advantage.

Announcing The Launch of “OTTVIDEO.NEWS”: The Best OTT News & Industry Data, Curated Daily

I am excited to announce the launch of www.ottvideo.news, the best OTT news and industry data, curated daily, by a team of streaming execs. For the industry, by the industry. [Follow #ottvideonews on Twitter and LinkedIn]

While many want to pull back in these current times, my approach is to do the opposite and double-down. Now, more than ever, with the streaming and OTT industry in the spotlight, it’s time we have a way to make it easy for everyone to stay on top of the latest news, deals, data, earnings and events, without having to spend hours each searching for the best content, or having to visit dozens of websites, blogs and newsletters. One site that sifts through all the garbage to bring you the best news, analysis, and data that matters most.

The new site is fast, clean, easy to scroll, with no big images, no ads, and no pop up windows. Get in, see the news, get back to your job. Unlike many news sites that are designed around CPMs and page views, this site is about content first. Articles will link to discussions on LinkedIn and Twitter and you can sign up for a news digest weekly. [Daily option coming soon]

I am excited to announce that at launch, I have 10 curators who have joined me to help highlight the best news daily. They are Yves Boudreau, Tal Chalozin, Lee Chen, Mark Donnigan, Scott Favelle, Glenn Goldstein, Shrishti Gupta, Matt McClure, Andrew Rosen and Jon Watts. Their combined expertise covers video business, monetization and engineering topics across the U.S., Europe, India, APAC and Australia regions.

If you have any questions, comments, see something not working right, or want to give feedback of any kind, I’d love to hear from you at any time. 917-523-4562 | dan@danrayburn.com

My mission is simple. To highlight content that informs, educates and empowers professionals in the streaming and OTT video industry – to help the entire industry grow. I look forward to hearing your ideas, how you want to contribute, what resources you would like to see in the market, and how best I can help you and the industry. Stream on!

Quibi Has Flawless Launch: Negative Press Due To Lack of TV App Unjustified

Quibi has officially launched in the market and so far, based on what I have seen, users aren’t reporting any problems with creating accounts or video playback. I was notified at 11:15pm ET on Sunday night that the app was ready to download and the process of creating an account was simple and quick. I was in the app and watching videos in under a minute. The service is getting some negative reviews in the media today for things like a “lack of a TV experience”, and “no iPad app”, which completely misses the point of the service.

Giving Quibi a negative review because the content isn’t for viewing on a big screen is like complaining a motorcycle is a bad means of transportation because it can’t carry four people like a car. Quibi was made for a specific type of viewing, for a very specific device. Quibi does exactly what it said it would do. It isn’t trying to be a TV app today. Down the line it might, but today it’s filling a specific role in the market for a mobile only experience. The navigation is easy, the video looks great for me on wifi and 4G and it has options to download content, change the quality settings and minimize data usage. All the things you would want and expect to see in a mobile video experience. While I have no confirmation from the company, I do think that Quibi could add a tablet app sooner rather than later.

Quibi will be an interesting one to watch over the next 12-months. We’ve never seen a focused video service like this in the market and while some suggest it can’t compete with Netflix, it’s not trying to. Netflix is long-form video, no ads, available on every screen possible. Quibi is content that is 10 minutes or less in length, ad supported, available only on mobile. So while the services aren’t competitive from a content standpoint, all video streaming services are competing for our eyeballs. We have a limited number of hours in the day to consume entertainment, news and music, both short and long-form, and it’s too early to know how successful Quibi can be in capturing our on-the-go video viewing. I expect we’ll hear some metrics from Quibi before too long on the number of downloads of their app, or accounts created, but with a 90-day free trail, we really won’t have any metrics that matter until Q3, when we know what percentage of users turn into paying customers.

Updated April 7: Now that I’ve spent the past 24 hours using Quibi, here’s my list so far, of the UI/UX features that Quibi is missing. Some of them are pretty major.

CDN Video Traffic Update: Higher Demand for VOD Content and Software Downloads, Offset By Loss Of Live Sports

Over the past week I’ve spoken to nearly every major CDN, many ISPs, as well as dozens of content owners to get an accurate sense of the traffic growth they are seeing for live and on-demand video streaming. Based on those I talked to, overall traffic growth specific to video on third-party CDN networks was up between 12%-20% in March, when compared to February. Video on demand traffic and game downloads are up, as one would expect, but overall video traffic growth isn’t higher as some might think, due to the loss of live sports.

While the media is quick to use all kinds of numbers when talking about the growth of streaming, use cases like video conferencing and multiplayer gaming has little to no impact on the CDNs. It’s important to know which services use third-party CDNs, what technology they are using and which online services deliver a lot of the content themselves.

Zoom and other web collaboration services are designed as one-to-few solutions, not one to many, like webcasting based offerings that use streaming media technology. The majority of services like Zoom don’t use CDNs to deliver their video. Sometimes they rely on third-party CDNs for the caching and acceleration of APIs or other pieces of content that are very small in size, but that doesn’t drive much in the way of additional traffic to CDNs. [Side note, this morning Zoom said it’s daily meeting participants went from 10M in December to 200M in March.] And when it comes to multiplayer gaming, third-party CDNs don’t deliver any of that video. None of that video goes across their network.

CDNs do deliver software downloads of games like Fortnite and Call Of Duty and CDNs are seeing a big growth in that traffic. To put it in perspective, a two-hour movie streamed at 4.5Mbps takes up just over 4GB of data. The last COD update on the PS4 in February was 51GB in size, the one before that was 53GB in size, and the COD 1.18 update that rolled out on March 27th was 11.5GB in size. The last three updates combined were over 115GB of data, for just one game. That’s equivalent to watching 29 movies, at two hours each, encoded at 4.5Mbps. This is why when CDNs like Akamai and others report earnings they always mention that “software downloads” was the big driver in the media vertical.

This isn’t to say that third-party CDNs deliver all of these game downloads. Many ISPs utilize virtual servers from the game companies/platforms to help deliver the content inside their networks, but some third-party CDNs certainly do benefit. It should be noted though, this is not “video” traffic, it’s software. So for all the media reports saying “streaming” is the biggest driver of growth for CDNs, many times that’s not accurate. “Gaming” is a use case, it’s not a “type” of delivery. Talking to ISPs in the U.S., March 10th was the largest day of traffic on their networks so far, even surpassing any traffic they have seen since then. ISPs told me that Xbox One and PS4 game download traffic was up “40%” on average that day, with one ISP saying the traffic was up “62%” on the 12th.

When it comes to video streaming, traffic is up across all of the third-party CDNs I spoke with, but it’s not up by that much, due to the loss of live sports streaming. More people are watching video during the day, both VOD movies and TV shows as well as live news, but the traffic at night looks similar to a month ago. I’ve seen some reports that talk about the peak hour of usage on ISP networks, but that’s talking about all traffic on their network, not just video streaming. For video streaming, the peak hours are 7pm-11pm Eastern Time and Sunday night is the busiest night of the week. CDNs I spoke with told me that a week ago, Sunday night traffic was up, but not by much. ISPs I spoke with said traffic was up 7%-10% on average, specific to streaming.

Some have suggested that the launch of Disney+ in Europe will be a large surge of traffic for the many third-party CDNs that Disney is using, but that new traffic for Disney’s service was already baked into CDNs projections for “new” traffic growth in March and April. So while that is new traffic, it’s not traffic that’s specifically being generated by what’s currently going on in the world. I’ve seen numbers saying that video streaming was up anywhere between 26%-80% in March, but note that a lot of the growth, whatever the accurate number is, comes from Netflix and other services that deliver most, and in some cases like Netflix, all of the video themselves. So while usage is up for Netflix and others, third-party CDNs don’t benefit financially from that growth.

According to Nielsen, (who’s data should not be quoted as the Bible as it’s missing a lot of measurements), Netflix and YouTube made up 49% of all content streamed to TVs the week of March 16th. Even if their numbers are off a bit, it’s safe to say we all know that Netflix and YouTube combined, usually take up about 50% of viewing hours or more. And 100% of that video traffic is delivered by Netflix and Google themselves. So when the media throws out all kinds of numbers around how fast video is growing, for those tracking the CDN market, it’s important to note that the growth of DIY companies usually has little to no impact on the revenue growth of third-party CDNs. The key is too look at the growth of video services from Hulu, ESPN+, Disney+, CBS All Access, Showtime, Sling TV, Fubo and many others who rely on third-party CDNs. Although some, like Disney and others, are already building out their own DIY efforts.

So what does this mean for third-party CDNs in 2020 from a business growth standpoint? Overall, the CDNs will see some nice traffic growth from new services launching like Disney+, Quibi, Peacock and consumers signing up for other already established OTT services. They will also benefit from larger game downloads but it should be noted that game developers have already said that these downloads will get smaller going forward. As an example, see this thread from Infinity Ward that talks to their intentions to “keep future updates from being this large” and to “minimize” their size. This follows in the footsteps of Apple and many others who have continued to cut their size of their software updates by a big percentage every year.

The downside for third-party CDNs is that live sports streaming on the Internet doesn’t exist and we have no real indication of when it might start again. None of the CDNs I spoke with said they had enough details yet to know what the impact would be to their business over the course of the year. How quickly sports comes back, and which leagues don’t, is anyone’s guess. If live sports don’t come back until Q4, the CDNs will have missed two quarters of live sports streaming traffic, which will impact the growth of their overall revenue numbers. I’m not saying they won’t grow at all, they will, but the rate of growth is what’s in question. The loss of some live sports traffic will be able to be made up in the form of additional traffic from VOD movies and TV shows, but live streaming of sports typically happens at a higher bitrate and users watch for longer periods of time, both of which contribute to more GBs delivered overall. I’ve seen a few people say things like, “the loss of real-time video delivery will be more than offset by increased traffic in VOD,” but that is NOT guaranteed at all and there is no data to back that up.

The other unknown is when people go back to work, which OTT services could get delayed in their launch and what the world looks like in another month or two. The delaying of the Olympics isn’t a big deal for any CDN, as it won’t have a material impact on their company from a revenue standpoint. Some CDNs I spoke with also suggested another potential scenario. When people do go back to work and things start to try and get back to some normality, many people will want to do more outside, spend time seeing others, visit places they haven’t been able to get to and potentially, spend less time in front of their TV. So some of the growth we are seeing now may not spill over into future months and the usual traffic they see on their network when things are back open, may have a lot more peaks and valleys and more unpredictability. There are bunch of unknowns right now, but the good news is, CDNs will benefit from the increased demand for video streaming, the question none of us yet know, is what that demand will look like for the rest of the year.

Side note: I just completed my media CDN pricing survey for Q1 2020. Please contact me if you’d like details on how you can get access to the raw data, minus customer names.

Starz President and CEO to Conduct Fireside Chat at NAB Show Streaming Summit

I’m pleased to announce that Starz President and CEO Jeffrey Hirsch will sit down with me for a fireside chat at the NAB Show Streaming Summit in April. We’ll discuss the premium cabler’s transition to the digital world through OTT and mobile apps, the priorities and insights on how a platform strategizes its domestic and international expansion, from the diversification in meeting subscribers/viewers to data and analytics on what makes specific content successful.

Registration is open and you can get a discounted pass for $695, if you register before March 22nd. If buying 3 or more tickets, contact me for a group discount code. #streamingsummit

First Streaming Summit Keynote Announced: Jeremy Legg, CTO, WarnerMedia

I’m excited to announce the first keynote for the NAB Show Streaming Summit, taking place April 20-21. Jeremy Legg, CTO, WarnerMedia will discuss his experience with building a streaming video platform in the ever-evolving media landscape, industry trends, the importance of user experience, future proofing, and predictions in media. Full conference program will be live next week! #streamingsummit

Live Updates: Testing Super Bowl Stream Across a Combo of 50+ Apps/Platforms

10:47pm ET: And that’s a wrap! Congrats to the FOX Sports team for a great overall Super Bowl streaming experience. Very minor issues, as is the case with all live events online. Interested to see the numbers tomorrow, I’m guessing 3-3.5M simultaneous.

8:30pm ET: So far on the iPad/iPhone, the Super Bowl stream is looking great on the Hulu, Fubo TV and FOX Sports app with startup times of around a second, on WiFi. 4G still good, with startup of about 3 seconds.

8:17pm ET: The Sling TV Super Bowl stream on iPad gives me a message of “NFL Football is not currently available”, yet it shows it as an option for viewing. Don’t know if it’s a local blackout issue, but problem currently unknown. Update 8:58pm ET. I have restarted the iPad and now the Sling TV stream is working.

7:09pm ET: The Super Bowl stream is looking good so far on Fubo and DAZN on Roku, Apple TV, Amazon and Fire TV. Fubo won’t let me get the 4K stream though, message says my LG OLED TV doesn’t support it, which it does.

6:58pm ET: You can also use the NFL app to stream the Super Bowl, there is an option to skip authenticating or signing up for an account. Streams looks good, but it’s not the 4K version.

6:55pm ET: At kickoff the Super Bowl stream is looking good on FOX Sports, Hulu and Sling TV on Roku, Apple TV, Amazon and Fire TV. I’m seeing latency of 12-25 seconds. But sound volume is all over the place. Hulu on Roku I have to turn my TV up to 50, FOX on Roku only 20.

6:19pm ET: If you want the 4K stream of the Super Bowl it’s only on Amazon Fire TV and Roku in UHD/HDR and AppleTV 4K in UHD/SDR. (Apple does not support HDR @ 60fps). So no 4K on Xbox or PS4.

4:08pm ET: I expect the Super Bowl stream to have a delay when compared to cable TV of anywhere between 10 seconds to 60 seconds depending on the device/platform. And for all those that will complain, it’s not a big deal, it’s a free stream. Latency is not a big deal, until betting happens.

3:27pm ET: FOX Sports says the Super Bowl HD stream will max out at about 7.5Mbps and 20Mbps for UHD. No international broadcasters are taking the 4K feed, FOX Sports has rights for U.S. and Territories only. 

3:20pm ET: If you have any Super Bowl streaming issues with the video or apps please put them in the comments on this post (or email me dan@danrayburn.com) and I’ll send directly to FOX Sports tech team. Make sure you update the device OS and then update whatever app(s) you’re using. Most problems can be fixed simply by doing that. In your comments put ALL details; device, model number, device OS, app, app version, internet connection.

2:40pm ET: I’m running Charles to take a look at how the Super Bowl streams are being delivered, which looks to be across third-party CDNs including Fastly, Verizon Media, Akamai and Limelight Networks. [Updated: Amazon Cloudfront as well] Feel free to send me any logs or traceroutes if you like. FOX Sports looks to be ready.

2:30pm ET: Here’s what the 4K badging will look like for the 4K stream. Select that option if you have at least 25Mbps and your TV and streaming hardware supports 4K.

2:27pm ET: I’ll be testing the Super Bowl stream across 50+ apps/platform combo on Apple TV, Roku, Xbox, PS4, Fire TV, iPad, iPhone, Samsung Galaxy Tab, smart TVs from LG, Vizio and Samsung. Follow this blog post for updates. Below is my setup so far with more to come.

  • Connection: Verizon FiOS currently getting 77Mbps down.
  • MacBook Pro (Mid 2015)
    OS 10.13.6
    Safari Version 13.0.5 (13608.5.12)

Running all latest apps from FOX, Sling TV, Hulu, Fubo, YouTube, DAZN and AT&T on these phones/tablets:

  • iPad 10.2” (2019)
  • iPhone 11 Pro (2019)
  • Samsung Galaxy Tab A 10.5″ (2019)

Here’s the specs for the TVs and streaming boxes: (more to come)

  • LG 55” TV 4K (Model OLED55C9AUA)
    Software Version 4.71.05
    FOX Sports App (not available)
    Sling TV App 2.8.34 Player Version 5.4.2
    Hulu Live App 6.5.9
    Fubo TV App (not available)
    YouTube Live App 1.0.22
    DAZN App 2.50.8
    AT&T TV Now App (not available)
  • Amazon Fire TV Stick 4K (Model E9L29Y)
    Software Version OS (NS6268/2315)
    FOX Sports App v3.23.20 (15140) Prod
    Sling TV App Player Version 6.17.9
    Hulu Live App 97EAA109P3.6.203
    Fubo TV App 4.23.1
    YouTube Live App
    DAZN App 1.63.2
    AT&T TV Now App 3.0.20202.02122
  • Apple TV 4K (Model A1842)
    Software Version 13.3.1 (17K795)
    FOX Sports App 3.23.2
    Sling TV App Player Version
    Hulu Live App 828 Build 42
    Fubo TV App 4.3.2
    YouTube Live App 1.5.0
    DAZN App 2.2.1
    AT&T TV Now App 1.0.0 Build 1
  • Roku Ultra 4K (Model 4670X)
    Software Version 9.2.0 (4807)
    FOX Sports App 3.23 Build 12658
    Sling TV App 6.7 Build 215
    Hulu Live App 6.25.4
    Fubo TV App 3.8 Build 2001211353
    YouTube Live App 1.0 Build 91000019
    DAZN App 3.0
    AT&T TV Now App (not available)

UPDATED: Verizon Ditches Cable Bundles and Contracts, Offers New “Mix & Match” Options With No Surcharges and Sports Network Fees for NEW Customers Only

[Updated Jan 11th: While not mentioned by Verizon, if you are a current Verizon customer you can’t make any changes to your account via phone. You have to use the Verizon website, which is HORRIBLE and tries to add new set-top-boxes and even assign me a new phone number, when I already one. You also can’t continue to use cable cards, which isn’t mentioned anywhere. The press release also says there are no fees on top of the costs, other than tax, but they are fees still for each cable box and for a router.]

Thanks to the impact of all the OTT services in the market and the number of options consumers have for getting their video fix, Verizon announced they are doing away with FiOS bundles and contracts, and allowing customers to pick and choose options for TV, internet and phone.

As a current customer of Verizon’s triple-play bundle for FiOS, I pay $109 a month, before taxes and fees. Under the new plan, I would pay $110 a month before taxes and fees. So initially the pricing is the same with no savings. But Verizon has also announced that all of the new “Mix & Match” options have “no added surcharges, no broadcast or regional sports network fees.” Verizon will charge only state and local tax on top of the new options. Removal of all the surcharges and sports network fees would save me $31.38 per month. And if you also happen to be Verizon Wireless customer, there is also an option to save $10 or $20 per month, depending on your plan, by joining Verizon’s Mobile+Home Rewards program.

Under the new “Mix & Match” options, customers can pick from 100 Mbps, 300 Mbps or Gigabit internet, costing from $39.99 per month up to $79.99 per month. TV options include $50 per month for 125+ channels, $70 per month for 300+ channels or $70 per month for 425+ channels. You can also add a landline for $20 a month.

Verizon is also offering a YouTube TV option for $50 a month. So if you wanted live TV via streaming, plus 100Mbps Internet connection, your cost would be $90 a month, before taxes. Note though that YouTube TV has a limit of 3 simultaneous streams from one account, so if a family of 3 or more all needs to watch content at the same time, you’d run into a limitation.

Verizon’s change towards triple-play bundling is just another example of how OTT continues to disrupt the pay TV market and provide more options for consumers. While the flexibility and no contract tie in is a good thing, for those not taking pay TV to begin with, Verizon’s news doesn’t lower their costs. And as most live streaming services continue to raise pricing each year, don’t expect OTT services to go down in price at any point. Content is expensive to license and produce, so we should expect to see additional price increases ahead.

Call For Speakers Open for NAB Show Streaming Summit, Closing Soon

I am actively placing speakers for the next NAB Show Streaming Summit, taking place Monday April 20th and Tuesday April 21st, in Las Vegas. The two-day show will once again be in the North Hall and have close to 100 speakers across fireside chats, technical best practices presentations and round table panels. [Submit here: The deadline for submissions is January 17th] If you are interested in moderating a session or would like sponsorship details, or discuss your submission idea before you send it in, please call me any time at 917-523-4562 or email me at dan@danrayburn.com

Streaming activities at the NAB Show are expanding greatly this year, with the inclusion of the “Streaming Experience“, a new demo area where attendees can test out over 50 OTT platforms and devices, in a living room style setting. We’ll also have a big Beer Garden networking event on Monday April 20th, so save the date!