Wednesday’s Webinar: “Best Practices For Live Event Encoding”

Wednesday at 2pm ET I’ll be moderating another StreamingMedia.com webinar, this time on the topic of “Best Practices For Live Event Encoding“. There’s more to getting a live event online than just being there with a camera and an encoder. What efficiencies are you overlooking, and how can you ensure the best experience for the widest possible audience at the best price? What’s missing from your toolbox? Join us for this event and bring your questions as we explore the following:

  • Importance of delivering the right bit rates to the right devices
  • Taking advantage of the medium, multiple camera angles, metadata to highlight key events
  • Monetization – Ad insertion across multiple formats and platforms
  • Accessibility – Captioning and Multiple languages

Register here and bring your questions for the presenters for the live Q&A portion of the event.

Sponsored by

Free Giveaway: Win One Of Two Google Nexus 7 Tablets

Right now, in the $200 price range, Google’s Nexus 7 tablet is the one to beat. I’ve got dozens of tablets I use for testing and between the Kindle Fire, Nook Tablet, Samsung Galaxy 2 and Blackberry Playbook, the Nexus 7 tablet outshines them all. This is your chance to get hands-on with the Nexus 7 as I have two 8GB units to give away to some lucky readers of my blog.

To enter the drawing, all you have to do is leave one comment on this post and make sure you submit the comment with a valid email. The drawing is open to anyone with a mailing address in the U.S. and I will select the first winner at random next month. Good luck! The drawing is now over. Congrats to Kristie D. who won the item.

Aereo Has Less Than 2,000 Customers, No Shot At Surviving

Last month when a federal judge ruled in Aereo’s favor denying the major broadcast networks’ request for a preliminary injunction to block Aereo’s streaming service, many in the industry wrote that it was a “significant milestone” and “major legal victory” for the company.

In reality, that’s far from the truth as anyone who has covered these kinds of lawsuits knows that prelimanary injunctions rarely ever get granted. Those who think Aereo is in the clear really shouldn’t be writing about this space. All Aereo got was a stay of execution, but they haven’t been found not guilty yet. Aereo still has to face the broadcasters’ copyright-infringement lawsuit and Aereo is only in round one of what is going to be a long legal battle. In reality, even if Aereo can win in court, the company is already dead in the water for multiple reasons.

By Aereo’s own omission, the company can’t survive a drawn out legal battle as they simply don’t have the money to support it. To date Aereo has only raised $20.5M and they have already set aside $3M of that just for legal costs. And if they want to survive and fight the broadcasters who plan to keep them busy in court, Aereo is going to need a lot more money. The major broadcasters know what is at stake in this fight, the hundreds of millions of dollars they each make every year from retransmission fees. So they will have no problem spending money to drown Aereo in legal costs, something Aereo has already acknowledged. As one reporter put it who was covering what took place during the hearing, they described the broadcasters as having a mass of legal counsel, at least “three long lines” of lawyers in court.

In May, based on court testimony, we know Aereo had 3,500 people in NYC who had signed up for the service, but we’re still under the 90-day trial period. Someone at IAC that I spoke to, which is the company that invested in Aereo, who wanted to remain annoyomous, said that so far, Aereo had well less than 2,000 users paying for the service. Aereo didn’t return my emails when I inquired about the numbers, but if Aereo wants to stick around and try and grow their business, they are going to need a lot more money. Multiple sources tell me Aereo has already burned through half their cash. While many say how excited Barry Diller is in this offering, if he’s really that interested, he’s going to have to put $100M into this company just to give it a shot at fightning the broadcasters in court and trying to grow and expand the business. Even tens of thousands of paying customers isn’t going to get this company anywhere near break even.

It would take Aereo signing up 150,000 customers, each paying $12 a month for a year, just to make back their original investment of nearly $21M and of course, none of that would be profit. Streaming consumer business models like this do not scale cheaply and you have to pump a lot of money into the service before you can get it to a scale. Just look at all of the other companies in the market who have some kind of video streaming service and the amount of money they have spent just to get their platform to the point of where they can guarantee a QoS that consumers have come to expect. And I’m not talking about content licensing costs, but rather the technical infrastructure needed to support such a service, let alone market it to consumers. That’s not going to happen with $20.5M in funding. And what do you think Aereo’s customer acquisition costs will be? They won’t be cheap, espeically with a user only paying $144 a year for the service.

Aereo seems more focused on wanting to fight the broadcasters, without the cash needed, and talking about good their “groundbreaking technology” is, instead of having any insight into the demands of consumers. What Aereo is doing isn’t groundbreaking at all, since anyone can get an atenna and get channels over-the-air (OTA). You don’t need Aereo’s service to make that happen and besides the one-time cost of the antenna, it’s free. I get that Aereo is offering viewing support to more than just the TV and some DVR functionality, but those aren’t features enough consumers are willing to pay for. You don’t launch a service in the market just because the technology exists to allow you to do it, you launch a service because there is a real demand for it from consumers. In Aereo’s case, consumers aren’t demanding what they are offering.

Aereo is quick to say that there is a, “significant portion of the population that is not interested in continuing the closed ecosystem of cable bundles”, but of course, they haven’t said what those numbers are. And Aereo likes to say their solution provides an a la carte model to consumers, a phrase that people in the media go wild over, yet Aereo is only offering about 15 english speaking channels. So there is nothing a la carte about having such a limited choice of 15 channels.

There are more than 100M consumers in the U.S. that pay for TV via cable and satellite and Aereo has implied that a big market to them would be about 300,000 subscribers. That’s not even one half of one percent of the total number of cable/satellite TV subscribers in America, yet they think their service will somehow disrupt the cable TV market or make cable companies change their practices? They aren’t being realistic and so aren’t many of the people who have written about Aereo’s service. I’ve seen reporters say that Aereo will “upend the TV industry” and even “dismantle” the television business. Really, the TV business is going to be “dismantled” by Aereo who by their own numbers says 300,000 would be a big market for them? Many people writing about companies in this industry need to stop as they are clueless as to what is really taking place. If they can’t include the numbers in their article to show the impact, it’s because they don’t know what the numbers actually are, which means they should not be in the business of saying one service will “dismantle” another. Find another industry to report on.

When I first wrote about Aereo’s service back in February and called it “dead on arrival”, naturally I got a lot of comments from people saying I was crazy and that it was a great idea and something people would want. Well, six months later, apparently less than 2,000 people in NYC are willing to pay fo it. Big surprise. It’s time a lot of people in this industry come down to reality and stop being out of touch with what is really taking place in the market, instead of always being so quick to think one service will displace another just because the technology exists. Far too many people and investors can’t remove their emotions from the picture when evaluating a service or technology like Aereo and don’t look at it clearly. In this case, it’s crystal clear, Aereo has no shot in the market and won’t survive. Even if Aereo wasn’t being sued, their entire business model would still be dead in the water.

Updated List Of Vendors In The Content Delivery and Transparent Caching Markets

It’s been awhile since I updated my list of companies connected to the content delivery market including vendors that offer CDN services, licensed and managed CDN platforms, transparent caching platforms and those carriers and telcos who are deploying these services. Since my last post on the subject, Akamai acquired Cotendo, Internap acquired Voxel, Technicolor sold off their video assets, XO Communications got into the market and other companies have come and gone.

This list is far from complete and I’m sure there are others I could include. For now, I’m not adding any P2P based services, mobile content delivery, commerce and advertising platforms or hosting providers that have pricing starting at $99 a month. When this list first started off, it was composed of just service based CDNs who offered video delivery and over time, the list has evolved to feature other technologies and platforms having to do with optimizing the delivery of web content.

While content delivery is a generic term and probably includes hundreds of vendors if you include all cloud based services, co-location companies, regional service providers, P2P networks and mobile platforms, I’ve tried to keep this list to vendors specifically tied to the delivery of video, be it as a service or platform for both On-net and Off-net applications.

But I do think this list needs to continue to expand so I am open to ideas and suggestions on adding new categories. I’m thinking of adding companies that offer FEO and DSA to the list as well, so I welcome you comments and suggestions. (To make the list easier to find on my blog, all you have to do is go to www.cdnlist.com for the latest update.)

CDN Service Providers

Telcos/Carriers deploying & building CDNs (some deployments are only for internal use, others are selling it as a service, like Level 3 and AT&T)

CDN Management Platforms

Transparent Caching Platforms (An Overview Of Transparent Caching and Its Role In The CDN Market)

If you think a current or former company should be added to any of these lists, I’m happy to hear suggestions in the comments section below.

Gene Munster’s Apple TV Predictions and Data Are Seriously Flawed

If you had to pick one person that is the most outspoken advocate of Apple’s (APPL) still non-existent all-in-one Apple TV, it would have to be Piper Jaffray Wall Street analyst Gene Munster. For more than three years now, Gene’s been very vocal in predicting that Apple is getting ready to release an Apple TV set. The moment he says anything about the device, many people in the media make it into their lead story, even though to date, he’s yet to be right about any of his Apple TV predictions. While I don’t know Gene personally, and for all I know he’s one of the nicest guys in the world, I don’t understand why anyone listens to him when he’s been predicting the same thing, year after year, with no results to show for it.

When he predicted in June that Apple could sell 11M TV sets in the next 3-5 years, the media was all over it. Why? What credibility does he have? Anyone can predict something for many years and eventually might be right, but does that really matter? What info is Gene Munster putting out today that’s usable? I never went to college, I have no journalism courses or even writing classes under my belt and I don’t know what they teach journalists these days. But writers should be more focused on what is taking place today, not what might, could, or should happen 3-5 years from now because in nearly every case, what is predicted never comes true. I see more articles talking about Apple TV, a product that does not exist, as opposed to a device, like the Xbox 360, that actually has a real footprint, real user base and real revenue being generated.

In a previous note, Gene said that the size of the 2013 connected TV market is 110M units. I don’t know where that number comes from but even if we all agreed that’s the correct number to use, that 110M number refers to the global size of the market, not the U.S. market. And as we all know, if Apple were to start selling an all-in-one TV, it would not start off by offering it globally. So the 110M number simply isn’t a realistic size of the market that Apple would be entering. Adding some real data to my argument, Vizio, who is one of the best-selling TV manufactures in the market recently told me that they are forecasting to sell a total of 1.2M connected TVs this year.

Gene’s latest data about a product that does not exist comes to use last week where he surveyed 200 consumers in the Minneapolis St. Paul area and asked them what they would pay for an all-in-one Apple TV. Before you get too excited as to their answers, as the Fortune article points out, Gene says the data he’s collected from these 200 consumers is representative of a population of 300M consumers with 95% confidence. That’s absurd. The findings from a sample size of 200 consumers is supposed to represent the kind of data that would be collected if 300M consumers were interviewed? To put that in perspective, those 200 consumers equals 0.00006666666666666667% of the overall market. But the bigger point is that the data he collected shows people would not pay $1,500 for an Apple TV. When asked how much they’d be willing to pay, the average response from the consumers was $530, for a product that Gene is predicting Apple would sell for $1,500. So his own data collection doesn’t match the estimates and guidance he is giving out.

But according to Gene, if Apple was to capture only between 5-10% of his predicted 2013 connected TV market of 110 million units, it would be a big deal for Apple. On the low-end of that prediction, 5% of 110M is 5.5M units. So Gene is predicting that Apple would sell 4x the number of connected TVs that Vizio expects to sell this year, even though his own survey showed that on average people want to spend $530 for the device? None of this makes any sense. Any connected TV by Apple would easily be much more expensive than a Vizio model. Keep in mind as well, this is all taking place at a time when research firm NPD Display Search says total TV sales worldwide will only grow 2% this year and that global TV unit shipments rose only 0.1% in 2011. The price of an average 42″ smart TV, is between $500-$600 and we all know Apple’s TV wouldn’t be anything close to that price.

Last year, Gene predicted that a standalone all-in-one Apple TV would be available in 2011. In June of this year, he said it would come out in 2012, but then said we should expect it to actually ship somewhere around the first half of 2013. If an all-in-one Apple TV actually ships in 2013, that will be a full five years since Gene has been telling us all that an Apple TV was on the way. This of course is the same all-in-one Apple TV that Gene says must ship with Siri to be successful, a product he gave a D grade to only two months ago when he reviewed Siri’s functionality. In 2009 Gene predicted that Apple would sell 6.6M of the $99 Apple TV set-top boxes that year when in reality, three years later, Apple was barely selling even 3M units. In 2010, Gene said Apple would sell 20-25M iPads in 2011, and they sold 40M. He predicted Apple would sell 4.3M iPads in 2010, they sold 7.3M in one quarter. In 2007 Gene said that within two years, Apple would ship 45M phones a year. In reality, Apple shipped 25M. It’s no wonder that in 2010, on the Apple 2.0 blog, which tracks the best and worst Apple analysts, Gene was ranked 23rd out of a total of 32 analysts. But his poor track record doesn’t seem to stop the media who for some reason, continues to interview him and ask him to give his opinion on Apple products. As far as I am concerned, what Gene is doing isn’t what I would call predicting, he’s simply guessing. And so far, he’s pretty bad at it.

I get that some people are excited about an all-in-one Apple TV unit and if you are a money guy on Wall Street, like Gene is, you’re even more excited about it as you spend most of your time trying to figure out how many units of a new product a company can sell and how you can pump a stock. But we have enough real data in the market today to know what smart TVs cost, how many units are actually being sold, what the growth of the market is and what consumers are willing to pay for these devices. Even with that info available for everyone to see, some of these predictions that Wall Street guys like Gene puts out, are simply irrational and fuel expectations on Wall Street that simply can’t be met. And when wrong expectations get set, we know the outcome from that is never good – for the industry, or investors.

Back To Regular Blogging Next Week, Lots Of Good Stuff To Come

I haven’t been blogging too much over the past few weeks as I’ve been recovering from arm surgery which hindered my typing and blogging a lot more than I thought it would. Apparently I’m not as superhuman as I thought. The good news is that I’m well on my way to a full recovery now and can get back to typing for hours on end.

So starting Monday I will be back to blogging on a regular basis. I have lots of stories ready to go and many others in the hopper that I am working on. There has been some interesting news items over the last couple of weeks, so if there is something you really wanted to hear my thoughts on, shoot me an email or give me a call, 917-523-4562, and I’ll be happy to discuss it. I’m always available and I return all calls and emails.

Also, I wanted to say thank you to all those who have reached out to me asking how I have been doing and those who have nicely sent me get well gifts, including the cool custom cookies of me with robot arms on a Lego guy, compliments of NetDNA. More posts to come.

Cisco’s Latest VNI Report: Breaking the 80/20 Rule For Video

Cisco’s Visual Networking Index (VNI) is an annual forecast of Internet traffic trends that has become a staple of the content delivery industry. It’s hard to go to a conference or attend a webinar without seeing Cisco’s data quoted, along with the projected hockey stick of traffic volume, with the majority being video. Two months ago, Cisco released their latest data and viewed from the 30,000 foot level, the narrative has not changed.

Consumer Internet traffic continues to grow dramatically, at a 32% CAGR from 2011 through 2016. In fact the forecast itself has grown; in 2011 Cisco projected total 2012 consumer Internet traffic at 24,476 PB/month, but this year’s report shows 2012 at 30,034 PB/month, a 22% upward adjustment in just one year. Not surprisingly, Internet video represents the largest single portion of this for the entire forecast period.

For the most part all this is still true, but the full story is not quite so simple. As anyone who follows the CDN space closely knows, service based CDNs don’t make a lot of money delivering video. Margins are small, most CDNs aren’t profitable on their video traffic and all CDN vendors are working hard to diversify their revenue away from video only products.

For video being delivered on-net, or inside the MSO, ISP or carrier network, these kinds of numbers from Cisco are nectar. There is seemingly no end to the growth in video traffic flooding operator networks, so there’s a constant need for products that compress, cache, offload or optimize video traffic, inside the last mile. And since operators are mostly deploying these solutions for cost savings and QoE, with monetization models to follow, vendors that provide these type of platforms inside the network are seeing more growth than service based CDNs.

While it’s true that video is the largest single source of traffic, it’s far from dominant. At one point the report states that “the sum of all forms of video (TV, video on demand [VoD], Internet, and P2P) will be approximately 86% of global consumer traffic by 2016.” However, this number includes a very large portion of traffic such as peer-to-peer for which the underlying content is assumed to be video but the network traffic is a non-streaming form such as a file transfer, which does not lend itself to video compression, optimization or video-only caching.

The portion of consumer Internet traffic that is truly streaming video in 2012 is 57%–still significant but far less than the 86% headline–followed by file sharing at 24%, and web, email and data at 18%. What’s more is that the video portion is forecasted to decline slightly to 54% by 2016 (although it continues to grow in absolute terms). If you look at the market today, video-only tools address at most the 57% (declining to 54%) of the total traffic. Meanwhile P2P traffic tools are not thought of as “video” tools at all, even though most of the time the content they help move is video. It’s a fragmented picture and “80/20” rules do not apply.

We also constantly hear people talk about the growth of mobile data traffic and how mobile is overtaking fixed line traffic. However, according to the VNI numbers, mobile is still a very small fraction of total bits transmitted, comprising 3% today and growing only to 10% by 2016. So while mobile is important, it’s not as big of an opportunity as some make it out to be. In addition, most mobile video consumption takes place over WiFi, not over cellular. Video over 3G and 4G is not taking off as the pricing for these services are far too expensive and carriers have yet to come to the reality that consumers will not pay what they want. Mobile video consumption, especially for long-form video content, is at a stand still not because of technology, but because of the current pricing model and cap limits imposed by carriers.

So what is the implication of all this? From a traffic management perspective, operators need to deal with video but they cannot afford to have a video-only or mobile-only traffic strategy. Operators who want to provide a high quality of experience for their users and maximize offload must deploy solutions that look at the entire scope of content traffic. We tend to gravitate to 80/20 rules because they make our lives simpler, but Cisco’s latest VNI provides a case where the 80/20 rule does not apply. Effective solutions for delivering content need to address the reality of what’s really taking place in the market today and not a simplified story.