Tuesday Webinar: How to Improve QoE for Exceptional Video Engagements

Tuesday at 2pm ET, I’ll be moderating a StreamingMedia.com webinar on the topic of “How to Improve QoE for Exceptional Video Engagements“. Whether you are an OTT provider, broadcaster, or B2B enterprise, getting people to watch an entire video isn’t easy. Not only do you need compelling content, you also need the highest Quality of Experience (QoE). Because what happens when your videos perform poorly; when it buffers consistently; when it plays badly on mobile devices? When your video fails because of quality, your viewers abandon it. They want online video to be just like they get on TV—at “Broadcast Quality.” And with the right technologies and a focus on optimization, you can give your viewers the experience they expect. In this webinar, you’ll learn from Limelight Networks and Nice People At Work how to quantify and measure QoE, how to fix it before it becomes a problem, and how to build the workflow and process you’ll need to ensure a consistently great online video experience.

Register Now to attend this FREE live webinar.

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Learn How To Create A Great Streaming Channel On The Roku Platform

At the Streaming Media West show, [taking place November 16-19 in Huntington Beach, CA] Chris Traganos, Director, Developer Community for Roku, will show attendees how to develop a streaming channel for the Roku platform as well as more advanced tools and tactics. Chris will provide an overview of its software developer kit and proprietary BrightScript language, educate attendees on the resources and services available to help manage channels, including integrated billing, and share the best practices for creating a great streaming channel. The session will also discuss the different ways to monetize content, through advertising, on-device promotion and other marketing opportunities.

Register online using the code 15DR200 for a “Discovery Pass” and get free access to the keynotes, exhibit hall, discovery track sessions, and receptions at #smwest, or $200 off a full conference pass.

#smwest session: Making Money With Video In An Unbundled World

At the Streaming Media West show, [taking place November 16-19 in Huntington Beach, CA] you can learn about “Making Money With Video In An Unbundled World”. The rapid expansion of OTT offerings to the market is creating an abundance of choice for consumers, confusion, content overload and shrinking wallets. This session will help M&E companies and operators understand the software tools needed to build audience awareness and create known users for sustainable economic models. It will explore the kinds of systems that companies need to not only get video to play across all devices, but also to build a sizable user base and progressively move users smartly from freemium to advertising, pay-per-view and subscription business models. Confirmed speakers include:

  • Moderator: Daniel Webster, Managing Director, Kaltura Strategic Solutions
  • Sharmila Aroskar, VP, Business Development, TEN
  • Richard Maraschi, Global Solutions Leader, Big Data & Analytics, IBM
  • Linda Abrams, CRO, 24i
  • Jeremy Gerstman, VP, Operations, Jukin Media

Register online using the code 15DR200 for a “Discovery Pass” and get free access to the keynotes, exhibit hall, discovery track sessions, and receptions at #smwest, or $200 off a full conference pass.

How Big Data Can Increase OTT Ad Revenue

At the Streaming Media West show, [taking place November 16-19 in Huntington Beach, CA] you can learn “How Big Data Can Increase OTT Ad Revenue”. The session will discuss how advertisers can more effectively and efficiently reach a buyer of a product or service with OTT than any other media. By using real-time analysis of social media, geo location, key words and historical buying habits, the metadata managed by an OTT platform can be used to predict real-time buying. As a result, this predictive buying translates into a higher cost per point/cost per lead that an advertiser is willing to pay for qualified buyers. Hear about some of the technology being used, the advertising research it enables and benefits and challenges of this new advertising buying process. Confirmed speakers include:

  • Moderator: Steve Wong, Director of Media and Telco, Siemens
  • Jason Clement, Executive Leadership Team, TBWA\Chiat\Day
  • Arnav Mendiratta, Data Scientist, USC
  • Andy Beach, Program Manager, Microsoft
  • David Wong, SVP, Product Leadership, Nielsen Global Digital

Register online using the code 15DR200 for a “Discovery Pass” and get free access to the keynotes, exhibit hall, discovery track sessions, and receptions at #smwest, or $200 off a full conference pass.

Apple’s Multi-CDN Strategy Adds Limelight Networks To The Mix

For years, Apple has been using multiple third-party CDN providers, including Akamai and Level 3 in addition to delivering content via their own CDN. In some regions, for instance China, Apple will also use a CDN that specializes in that region, like ChinaCache and ChinaNetCenter. Apple’s had a multi-CDN strategy for some time and doing some traceroutes yesterday, I see that Apple has recently added Limelight Networks into the mix. I can’t tell when Limelight was added, but from the testing I do frequently on where Apple’s content is being delivery from, it looks like Limelight has been added within the last few months. There is no way to tell how much traffic Limelight has and you have to trace a lot of content to see it since Apple shifts amongst the CDNs, but the timing makes sense.

On Limelight’s earnings call this week, the company mentioned they signed up some customers that they had to give a low price point to, which would impact margins in the short-term, before they expected the economics of scale to kick in. While Limelight had no comment when I asked them about Apple, traceroutes don’t lie. I’ve also learned that Limelight has gotten more of Microsoft’s traffic, be it at a low price point, but a lot of volume. So two of the contracts they were talking to are clearly Apple and Microsoft. How much volume they have we don’t know for sure, but it all aligns with some of the points Limelight made on their earnings call.

Another interesting thing talked about on Limelight’s earnings call was they are not seeing any slow down in traffic growth, which is the exact opposite of what Akamai said on their call last week. So far, no other CDN provider or content owner I have spoken to has said anything about traffic growth slowing. In fact, yesterday Facebook reported earnings and said they now see 8B video views per day, up from 4B nearly six months ago. And Limelight said on their call that they “achieved a new record for both peak bandwidth and terabytes delivered” in Q3. Limelight also mentioned that their “largest software and gaming customers peak traffic levels” are “growing at extremely higher rates versus a year ago and even sequentially.”

I don’t buy Akamai’s excuse that customers overall traffic growth is down and that the decline in the growth of their media business is not due to pricing or competitive pressure, when it clearly is. Akamai simply isn’t getting as large a percentage of traffic from the big CDN customers as they use to be. Apple adding Limelight to the mix and Sony adding Level 3 to the mix are both examples of that.

Speaker Wanted: Product Strategy For OTT and TVE In The Post-PC Era

I have one last-minute speaking spot that just opened on a round-table panel at the Streaming Media West show, taking place November 16-19 in Huntington Beach, CA. The panel is on Wednesday, Nov. 18th from 11:30 a.m. – 12:30 p.m. Full details below. Contact me if interested.

Bye-Bye Browser: Product Strategy For OTT and TVE In The Post-PC Era
This session will discuss how TV Everywhere and OTT providers are adapting their product roadmaps to meet changing consumer behavior. The discussion will focus on how to manage PC-centric services that are in decline, mobile services that generate high traffic, but low monetization, and fragmented connected TV devices where there is no clear winner. We will discuss apps vs. web, single vs. multiple apps, hybrid billing models, in-app upgrades and why competition is a good thing.

#smwest session: The Future Of 4K and Ultra HD on Streaming Services

At the Streaming Media West show, [taking place November 16-19 in Huntington Beach, CA] the Ultra HD Forum is moderating a session on the Future Of 4K and Ultra HD on Streaming Services. OTT Service Providers have already gone ahead of the traditional VOD providers by providing 4K content to their subscribers. But is it giving the consumers the wow factor that they’re looking for and is it really Ultra HD? Internet deployment models have continued to push traditional broadcast video with more choice and evolved viewer experiences that are deployed quickly and often without heavy reliance on standards. What does this mean for Ultra HD in OTT services? How does it scale across the industry and how is the term Ultra HD ultimately defined? This panel features senior experts from content owners, studios, technology providers and service operators to give their individual perspectives on how Ultra HD will scale across the industry and the evolution of the viewing experience over the next 5 years. Confirmed speakers include:

  • Moderator: David Price, Vice-Chair, Ultra HD Forum, VP, Business Development, TV & Media, Ericsson
  • Nick Colsey, VP, Business Development, Sony
  • Thomas Edwards, VP, Engineering & Development, FOX Networks Engineering and Operations
  • Eric Grab, Co-CTO, NeuLion
  • Richard Doherty, Director, E-Media Strategy, Office of the CTO, Dolby Laboratories

Register online using the code 15DR200 for a “Discovery Pass” and get free access to the keynotes, exhibit hall, discovery track sessions, and receptions at #smwest, or $200 off a full conference pass.