Content Delivery Pricing: Understanding CDN Overages

I’ve seen numerous reports lately by some in the financial community talking to “bursting” overages by CDN providers. Many of these references talk to overages incorrectly and some analysts might benefit from better understanding the two different ways CDNs charge for their services and exactly how “bursting” fees play into a CDNs bottom line.

The most recent example I read was coverage put out on Akamai where the analyst downgraded the stock based on their feeling that Akamai would not be able to get as much additional revenue for “bursting” overages as they have been getting in the past, due to the recent pricing pressure in the CDN industry. As the analyst stated, 30% of Akamai’s total company revenue comes from what he called “bursting”. That may be the case, but “bursting” and overages are not the same thing, especially when you’re talking about content delivery for video.

The first thing to realize is that no one knows exactly what Akamai products the 30% in overages comes from. Too many assume it’s from the delivery of video, but in most cases it isn’t. It comes from many of the other products and services Akamai offers like static caching, software downloads and application delivery. I asked Akamai for a breakdown of what products accounted for what percentage of overage revenue but they said it was not data they were making public.

Even without Akamai making that data public, all analysts should know the two different ways that all CDNs charge and how overages work. Every CDN charges for delivery of video, via streaming or download, based on two metrics. One is the total amount of Mbps sustained at any given time, over a 95th percentile. The second in the total GBs delivered over the network in any given month. These are two very different metrics with very different overage charges.

The majority of customers for video delivery have contracts where they are paying for the amount of GB delivered over the course of a month. With this model, there are rarely overages as typically when you push more bits then you signed up for, you get charged a lower per GB fee. For example, if you committed to push 100GB in a month and are paying $1.00 per GB, and then end up doing 150GB, typically your pricing then drops to a lower rate, say $0.95 per GB. Rarely do CDNs charge overages on a per GB delivered model and in many cases, some of them charge one flat fee per GB no matter how much you push. Years ago, CDNs use to charge overages with this model, but quickly realized that by doing so they gave customers no incentive to push more traffic on their network. This was how Speedera Networks really got traction in the market, by taking all the overflow traffic from customers who didn’t want to pay overages with their core CDN.

The other way CDNs charge for video delivery is on a per Mbps sustained model. This means that you pay for the volume of traffic you push at any one given time, and not based on the total bits pushed. Typically, this is the pricing model where you are charged for overages above the volume of Mbps sustained that you commit to. It’s also referred to by many as 95th percentile as with this model you are typically allowed to burst over your committed Mbps allotment for less than 5% of the month with no penalty.

There are a few reasons why understanding these different pricing models are important. For starters, don’t assume that you know what products the CDNs are getting overages from. Two years ago, Akamai stated that less than 10% of their contracts for the delivery of video were on a per Mbps model, the rest were per GB pricing. I don’t know what that number is today since Akamai won’t say, but too many are assuming that the 30% in revenue is from CDN for video when it isn’t. Much of what Akamai delivers is content of various types, static images, software, applications and video. When it comes to delivering the majority of content other than video, they are charged on a per Mbps sustained model where overages apply. So to assume that Akamai could take a hit in future overage revenue is to assume that they are seeing 30% of that revenue from video delivery, which they aren’t. How does Akamai compare to Limelight Networks in terms of contracts? Hard to know since we don’t know the Akamai number, but Limelight said on their road show that 40% of their customers have per Mbps sustained contracts.

So why does any of this matter and why do money managers pay so close attention to how much Akamai is making in overages? Simple. There is a fixed cost to any CDN to deliver bits of content and if you can charge two or three times that in overages, then that greatly affects your P&L. It all comes down to the bottom line.

That being said, this is not a prediction on my part of how any company’s stock price will perform now or in the future. I am not a financial analyst and have no vested interest in any company’s stock.

Sponsored by

Adobe Releases New Software For Mobile Flash Video and AMP Beta

Adobe_3_3
This morning Adobe announced that they launched its Flash Lite 3 software, used for playing back Flash video on cell phones and Flash enabled web sites. Adobe says that Nokia and NTT DoCoMo are planning to support Flash Lite 3 with their upcoming handsets, but didn’t say for how many models. Nokia, said it would launch a new development community today to help Flash developers and designers with mobile software development.

Adobe also announced today that major television broadcasters and leading content publishers would collaborate with Adobe to distribute video content via the new Adobe Media Player. Today also marks the first time that the Adobe Media Player is available to the public as a beta download, with the final version being ready in the first half of 2008.

Chris Hock Leaves Adobe, Takes On Role At BlackArrow

Chris_hock
Chris Hock, who was the Group Product Manager for Flash at Adobe, has left the company and taken a new job. While I have an e-mail in Chris to get more details, I do know that he has taken on a role as the VP of Product Management for BlackArrow, a yet to be launched "multi-platform video ad-management solution".

For many of us in the industry, Chris has always been the face of Flash, leading the charge for the adoption of the Flash platform back before Adobe acquired Macromedia. While there are a lot of smart people over at Adobe who will continue to carry on the platform, I’m sure he’ll be missed by Adobe. Anyone who was trying to contact Chris can now contact Kevin Towes, Product Manager, Flash Media Server who will be taking over some of what Chris was working on.

As soon as I hear back from Chris and get permission, I will post his new details here for anyone who wants to contact him. Chris says you can contact him at chock@blackarrow.tv

Note To Adobe: As of Friday, when you call into Chris’ old number, the call does not get transferred anywhere. And when you call into the Adobe receptionist, they say they have never heard of anyone with his name. There needs to be a better procedure in place to transfer his calls to someone who can take them.

Acacia Technologies Acquires Rights To Patent For Video Editing Technology

Mc_092805b_3
Yesterday, Acacia Technologies announced that it has acquired rights to a patent relating to video editing
technology. The press release says that the "patented technology generally relates to altering video
streams in real time to remove portions of an original image and
substitute elements to create a new image. This technology can be used
to digitally change the background of a video image without using
traditional blue screen techniques."

I’m trying to get more details on the patent number(s) but so far, Acacia is not providing any of that info. As anyone who has followed the online video industry may remember, Acacia Technologies was the firm that hit many in the market with letters claiming that their DMT (Digital Media Transmission) patents were being infringed upon and covered just about every form of video delivery over IP. For more on Acacia you can visit the special patent section on the StreamingMedia.com website at www.streamingmedia.com/patent

You can also learn more about other companies aggressively pursuing patents as potential revenue generators in my article from June entitled "Digital Media Patents for Profit".

(image credit: photo of CEO Paul Ryan from the Orange County Register)

Level 3 Streaming DirecTV NFL Sunday Ticket Games

Directtvnflsundayticket
DIRECTV, which announced last month that it would be streaming NFL games via their SUPERCAST product has apparently been using Level 3’s new streaming content delivery network which Level 3 is slated to officially launch later this year. As some in the industry are now noticing, anyone with the NFL Sunday Ticket on DIRECTV that has access to the SUPERCAST product can trace back where the streams are coming from. While Level 3 would not "confirm nor deny" they are doing the delivery for DIRECTV, it’s clear what network these streams are originating from. I don’t know if this is an exclusive deal to Level 3 or not, but streams have been coming from Level 3 since the start of the season.

It will be interesting to hear who Level 3 has signed up as their first round of customers when they officially announce their new streaming CDN offering in the fourth quarter of this year and whether these customers are signed deals or those doing trials to see what Level 3 has to offer. First it was noticed that Metacafe videos are coming from Level 3 and now DIRECTV, so clearly Level 3 is already competing for some business in the CDN market.

CDN Market Getting Crowded: Now Tracking 28 Providers In The Industry

No matter what some analysts may want you to believe, the CDN segment
of the market shows no signs of slowing down and there exists a continued demand for
delivery of all shapes and sizes. A year ago, I was tracking about 15 delivery providers in the market. As of today, there are now at least 28 providers for online video delivery be it via streaming, progressive download, P2P or hybrid solutions. At least 6 of the providers on the list below are putting out major announcements in the next 2 weeks and at least half of the ones below all have major announcements in the pipeline. The fourth quarter of this year is going to be filled with announcements from CDNs with large customer wins, new buildouts, new types of delivery services, enhanced reporting products and hybrid delivery solutions.

That being said, over time, all of these providers won’t be able to stand on their own and 18-24 months from now, the CDN industry will once again see a round of consolidation in the market. But until that happens, as more customers flood the market, bitrates keep increasing, content becomes long-form, and more devices are being used for video playback, customer will have a lot of options in the market – especially with the VC money still flowing into the CDN space. As for providers listed below, I am not comparing them as being equal to one another as there are many differences between all of them. Every provider has different strengths and weakness all based on what a customer needs. This is just a list of those providers and is not a comparison of companies based on size, technology, geographic reach etc.

In alphabetical order the delivery networks are:

Those not included on the list are companies who make products for the delivery networks, providers who are going after small businesses, or those who re-sell one of the providers above. In addition to the above, there are two or three companies not listed who are contemplating entering the space in 2008. So next year, we may well have over 30 providers.

Streaming Media Europe Speaking Spot Opens: Streaming Video Content To Mobile

Smeurope_logo_2
I just had a last minute cancellation at the Streaming Media Europe show for the "Streaming Video Content To Mobile: What Works Technically and Commercially" panel on Thursday, October 4 in London. If you are interested in filling the round-table panel spot, contact me ASAP. This spot is open to everyone, including vendors, as long as you are a fit for the topic of the session.